Sr. Account Manager, Web Dev

Ignite Visibility; Chicago (IL); Remote; USD 60,000 - 110,000; Full time

Job summary

An established industry player is seeking a Senior Web Development Account Manager to bridge the gap between clients and technical teams. This exciting role involves overseeing web projects, optimizing performance, and driving client retention through strategic communication and growth initiatives. Join a dynamic team that values collaboration and innovation, and enjoy the flexibility of a fully remote workforce. With numerous accolades for excellence, this company offers a supportive environment where you can build a long-term career while contributing to impactful projects that enhance client success.

Benefits

Competitive salary base

Health, dental, and vision coverage

Flexible work schedules

Generous paid vacation

401k retirement plan with employer match

Professional development opportunities

Qualifications

• 6+ years in web account management or web project management in agency experience preferred.
• Strong understanding of web development and digital marketing strategies.

Responsibilities

• Serve as the primary point of contact for key accounts and translate goals into strategies.
• Analyze website performance and recommend data-driven improvements.

Skills

Web Account Management

Web Project Management

Web Development (WordPress, Shopify)

Digital Marketing (SEO, CRO)

Analytics Tools (Google Analytics, Hotjar)

Communication Skills

Tools

Google Analytics

Hotjar

Looker Studio

Monday

Asana

ClickUp

Job description

Ignite Visibility is a dynamic and award-winning full service digital marketing agency dedicated to delivering cutting-edge solutions that drive growth, engagement, and conversions for our clients. We specialize in creating high-performance Paid, Earned, and Owned media services for our clients including websites, landing pages, and digital experiences that align with strategic marketing goals.

We’re looking for a Senior Web Development Account Manager who thrives at the intersection of client success, web development, and digital marketing. You’ll be the bridge between our clients and our technical teams, ensuring seamless project execution while maximizing ROI through strategic website optimizations.

Key Responsibilities

1. Client Strategy & Growth – Serve as the primary point of contact for key accounts, understanding their business goals and translating them into web development and marketing strategies.
2. Technical Project Oversight – Work closely with developers, designers, and marketers to ensure web projects (websites, landing pages, e-commerce stores) are delivered on time, on budget, and with measurable impact.
3. Performance Optimization – Analyze website performance (speed, UX, SEO, CRO) and recommend data-driven improvements to boost conversions.
4. Upsell & Retention – Identify opportunities to expand services (SEO, paid media integrations, A/B testing) and drive client retention.
5. Stakeholder Communication – Executive communication to build strong client relations, present project updates, performance reports, and strategic recommendations to clients and internal teams.
6. Process Improvement – Refine workflows between account management, development, and marketing teams for maximum efficiency.

Skills & Qualifications

1. 6+ years in web account management or web project management in agency experience preferred.
2. Strong understanding of web development (WordPress, Shopify, custom sites using Webflow, Contentful, and Headless CMS) and digital marketing (SEO, paid ads, CRO).
3. Experience with analytics tools (Google Analytics, Hotjar, Looker Studio) and project management software (Monday, Asana, ClickUp).
4. Exceptional communication skills—able to simplify technical concepts for clients and align teams on goals.
5. Proven track record of growing client accounts, managing high-value web projects, and driving life-time value for clients and the business.

Why Ignite Visibility?

• The opportunity to grow and build a long-term career with us
• Top-Tier Franchise Marketing Supplier by Entrepreneur Magazine (2018-2024)
• A collaborative environment focused on client success and career development
• Fully remote workforce with optional San Diego office
• Two-time Landy Award Winner (Search Marketer of the Year & Best Paid Search Initiative)
• Named Fastest-Growing Private Companies in San Diego (2016-2020)
• Named Best Places to Work in San Diego 2017, 2020, 2024
• Named Inc 5000 Fastest Growing Companies 2017-2020 -2024

Benefits

• Competitive salary base
• Full comprehensive health, dental coverage, vision coverage
• Flexible works schedules
• Generous paid vacation and sick time including your birthday off & extra time off around major holidays
• 401k-retirement plan with employer match
• Employee advancement and clear growth potential
• Company-sponsored professional development opportunities