Sr. Account Manager - REMOTE SAAS- Digital Marketing

Michael Page US; New York (NY); Remote; USD 99,000 - 121,000; Full time

Job summary

A leading recruitment firm is seeking a Senior Account Manager to manage key client relationships in the SaaS and digital marketing sector. The role involves developing strategic account plans, monitoring performance metrics, and ensuring client satisfaction. The successful candidate will have proven experience in account management, strong communication skills, and a client-focused mindset. This position offers a competitive salary and fully remote work options.

Benefits

Competitive salary

Fully remote work

Comprehensive benefits package

Opportunities for career growth

Supportive company culture

Qualifications

• Proven experience in SaaS and digital marketing account management.
• Strong communication and interpersonal skills.
• Ability to develop and implement strategic account plans.

Responsibilities

• Manage and grow relationships with key clients.
• Develop and execute strategic account plans.
• Identify opportunities for upselling and cross-selling.
• Monitor account performance metrics and provide regular reporting.

Skills

Client relationship management

Strategic planning

Analytical skills

Communication skills

Knowledge of SaaS and digital marketing

Job description

High-growth environment with strong upsell potential.

Sell a premium, design-led product trusted by global brands.

About Our Client

This organization is a small-sized company specializing in business services, with a focus on innovative solutions in the SaaS and digital marketing space. They are dedicated to delivering exceptional results for their clients through a collaborative and forward-thinking approach.

Job Description

• Manage and grow relationships with key clients in the SaaS and digital marketing sector.
• Develop and execute strategic account plans to meet client objectives and drive revenue growth.
• Collaborate with internal teams to ensure seamless delivery of services and solutions.
• Identify opportunities for upselling and cross-selling to maximize client value.
• Monitor account performance metrics and provide regular reporting to clients.
• Act as a trusted advisor to clients, offering insights and recommendations to meet their business goals.
• Stay updated on industry trends and emerging technologies to enhance client offerings.
• Address and resolve client concerns promptly to ensure satisfaction and retention.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.

The Successful Applicant

A successful Sr. Account Manager should have:

• Proven experience in SaaS and digital marketing account management.
• Strong communication and interpersonal skills to build and maintain client relationships.
• Ability to develop and implement strategic account plans.
• Analytical skills to monitor performance metrics and provide actionable insights.
• Familiarity with trends and tools in the business services industry.
• A client-focused mindset with a passion for delivering results.

What's on Offer

• Competitive salary range of $99000 to $121000 annually, based on experience.
• Fully remote work opportunity for flexibility and work-life balance.
• Comprehensive benefits package, including healthcare and retirement plans.
• Opportunities for career growth within the business services industry.
• Supportive company culture that values innovation and collaboration.