Sr. Account Manager – EMS Sales – Remote (Must live in Phoenix Metro, AZ)

Life-Assist, Inc.; Phoenix (AZ); Remote; USD 70,000 - 100,000; Full time

Job summary

Life-Assist, Inc. is seeking an Account Manager to engage with Municipal Fire Departments and EMS units in Phoenix. The ideal candidate will leverage over 10 years of sales experience, effective communication, and strategic insights to drive revenue growth and foster strong customer relationships. Join our mission to support first responders and make an impact in emergency medical services.

Benefits

7 paid holidays plus 2 paid floater days

15 accrued days Paid Time Off

Quarterly Bonuses

Employee Assistance Program

Medical, Dental, Vision, Life Insurance

401K Retirement Savings Plan

Qualifications

• 10+ years outside sales experience.
• Industry knowledge of EMS/Fire/Healthcare is a plus.
• Excellent written and oral communication skills.

Responsibilities

• Drive revenue growth by identifying and capitalizing on new opportunities.
• Develop proposals and conduct sales presentations.
• Build relationships with key decision-makers in assigned territory.

Skills

Customer service

Strategic thinking

Negotiation

Time management

Communication

Education

Bachelor’s Degree or Associates Degree

Tools

Salesforce

Microsoft Office 365

Job description

Our Mission:

Together through a culture of caring and genuine connections, we help heroes save lives. Operating since 1977, Life-Assist, Inc. is one of the nation's largest distributors of emergency medical supplies and equipment for the First Responder, Paramedic, EMT and EMS Provider.

Individual must live within Phoenix Metro Area, including cities such as: Phoenix, Scottsdale, Mesa, Gilbert, Chandler, Peoria, Surprise, Glendale, Queen Creek, Goodyear, Avondale, etc.

About This Opportunity:

The Life-Assist Account Manager primarily calls on Municipal Fire Departments, Emergency Medical Service Units, and Private Ambulance Services within an assigned territory to increase revenue and create brand awareness - someone creative enough to develop big ideas and a powerful sales strategy, yet humble enough to roll up his/her sleeves and be a highly engaged team member, when the need arises. Add in a good amount of enthusiasm, positivity, and flexibility, and that describes a candidate we would like to meet.

We are looking for someone who is a self-starter, knows which questions to ask, who to meet with and how to develop a comprehensive sales strategy that is in alignment with our mission, company objectives, goals and most importantly our culture.

If you have the ability to operate independently, exercise good judgment and are a true professional who can help us drive traffic, generate new leads, and most importantly listen to and understand the needs of our customers and incorporate that into our sales efforts, let’s talk.

What You Get to Do:

• Drive revenue growth by identifying and capitalizing on new opportunities with assigned territory.
• Prospect new customers in assigned territory to identify and qualify opportunities
• Appointment setting with prospects and customers, in person or over the phone
• Build relationships with key decision-makers within the customer base and prospects
• Determine the revenue potential of accounts and understand the purchasing criteria of customers and prospects
• Develop proposals and conduct sales presentations
• Proactively monitor and analyze industry trends, competitor activities, and regulatory developments.
• Act as a trusted advisor, guiding customers in optimizing their operational and clinical patient goals.
• Uphold the Company’s brand and reputation by providing outstanding customer service and timely response to customers
• Conduct product in-services and demonstrations, including new products and providing customer feedback to Products Department
• Collaborate with purchasing agents and buyers to influence formal bid terminology and product selection
• Achieve quarterly goals for: Overall Sales and New Customer Business
• Perform business reviews appropriately for customer base
• Use the Company’s CRM system (Salesforce) on a regular basis to manage accounts and contacts, track sales activity, manage opportunity pipeline, and convert leads
• Use the Company’s website to train customers on features as well as review sales information, sales goals, item search and availability, and gaps in customer sales
• Secure orders, taking into consideration delivery dates and inventory levels for fulfillment by collaborating with Customer Service and Purchasing
• Collaborate with Contracts to meet deadlines and requirements for bids and quotes
• Leverage strong relationships with vendors and manufacturers to negotiate special costs or rebates.
• Represent Life-Assist with customers, prospects, vendors, and manufacturers at tradeshows, conferences, and other networking events
• Attend training that may include live on-site training, webinars, conference calls, and partnerships with vendors/manufacturers in demonstrations and ride-along.
• Manage approved trade shows in assigned territories and collaborate with the Marketing department on national and regional trade shows.
• Provide mentorship and leadership to junior account managers, fostering professional growth and development.
• Any other duties as assigned

Who Are You?

• 10+ years outside sales experience.
• Industry knowledge of EMS/Fire/Pre-Hospital a plus.
• Experience in the medical or healthcare field a plus.
• Bachelor’s Degree or Associates Degree preferred.
• Excellent customer service skills.
• Effective time management and organizational skills.
• Ability to think strategically, execute methodically and deliver results against plan.
• A communicator, team player, and a people person.
• Excellent written and oral communication.
• Experience using Salesforce or another CRM a plus.
• Proficiency in Microsoft Office 365 Software Suite.
• Must have valid driver’s license and provide proof of insurance on personal vehicle.
• Travel required by personal vehicle (30-50%) and air around assigned territory as needed to visit client offices/worksites. Overnight travel may be required. Other travel is required to attend trade shows and corporate meetings.

Benefits:

We believe in showing employees how valuable they are to Life-Assist. Check out what you can expect when you join our team:

• 7 paid holidays plus 2 paid floater to use as you please.
• 15 accrued days Paid Time Off - to help you take that refreshing time to get away from it all.
• Quarterly Bonuses –Life-Assist shares its profitability with its employees each quarter, after all – you helped us get there!
• Employee Assistance Program – to help you reduce the stress of everyday living.
• Medical, Dental, Vision, Life Insurance, Short-term and Long-term disability pay.
• 401K Retirement Savings Plan – Life-Assist contributes a % of your deferral to help you meet your retirement goals.

And much, much more!

Who Are We?

At Life-Assist we show up every day, so we can “Help Heroes Save Lives”. Every decision we make and every action we take ensures that first responders are able to do their jobs as easily and effectively as possible. We count on them to count on us. We recently celebrated 43 years in business. Many of our employees have been with the company over 20 years. We believe this speaks highly about who we are as a company and how much our employees love working here.

Our culture is extremely important to us. We aren’t about what we sell. We are about what we stand for. Our core values guide the culture at Life-Assist and contribute to the success of our company.

If this position sounds like a good fit and you are interested in working for a company where employees love coming to work and helping heroes save lives every day, please apply!

It is the policy of Life-Assist, Inc. (“The Company”) that we will recruit, hire, train, and promote persons in all job titles, and ensure that all other personnel actions are administered, without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status, and we will ensure that all employment decisions are based only on valid job requirements. EEO M/F/Vet/Disability.

Life-Assist, Inc. promotes a drug-free workplace, and participates in the E-Verify Program.