Sr. Account Manager - DSP

Comcast; New York (NY); On-site; USD 100,000 - 150,000; Full time

Job summary

Comcast's FreeWheel team in New York is hiring an Account Manager to oversee DSP partnership strategies and revenue growth on a global scale. You will coordinate with product, engineering, and sales teams to optimize performance and educate partners. Strong client management and technical aptitude are essential for success in this role.

The role emphasizes cross-functional collaboration, strategic account management, and driving results in a fast-paced advertising technology environment.

Qualifications

• 3-5 years of experience in account management, partner management, or customer success within the advertising technology industry.
• Strong understanding of the programmatic advertising ecosystem including DSPs, publishers, agencies and video workflows.
• Bachelor's degree or equivalent experience.

Responsibilities

• Manage day-to-day relationships for a portfolio of DSP/partners across FreeWheel's global footprint.
• Meet and exceed quarterly revenue targets.
• Build and present customer-facing materials with account teams detailing performance and opportunities.
• Collaborate with internal teams to support partner success and manage client expectations.
• Troubleshoot technical, operational, and delivery issues across DSPs and partners.

Skills

Relationship Management

Relationship Building

Business

Education

Bachelor's Degree

Job description

FreeWheel, a Comcast company, provides comprehensive ad platforms for publishers, advertisers, and media buyers. Powered by premium video content, robust data, and advanced technology, we’re making it easier for buyers and sellers to transact across all screens, data types, and sales channels. As a global company, we have offices in nine countries and can insert advertisements around the world.

Job Summary

FreeWheel is hiring a New York based Account Manager, DSP Demand Partnershipsreporting to the Senior Manager, DSP Partnerships & Account Management. This is a key member of the Freewheel DSP team. The successful candidate will be responsible for overseeing strategic Demand Side Platform business partnerships. Responsibilities include overseeing DSP revenue growth, relationship management, and account management. This individual would be responsible for managing all aspects of account strategy globally. The individual will be responsible for collaborating with the business lead to develop and execute the DSP partnership strategy. They will be responsible for managing day to day relationships while focusing on driving revenue through partner education, sales strategy and optimizations. The ideal candidate combines strong account management and relationship-building skills with technical aptitude, project management experience, and the ability to navigate complex challenges across a highly cross-functional organization.

Job Description

Core Responsibilities:

• Manage day-to-day relationships for a portfolio of DSP and programmatic partners across Freewheel’s global footprint.Serve as the primary point of contact for partner onboarding, business reviews, technical troubleshooting, operational issues, and escalations.
• Meet and exceed quarterly annual revenue targets.
• Build and present customer-facing materials in collaboration with account teams, effectively communicating program performance, opportunities, and strategic recommendations.
• Collaborate across internal teams, including Publisher Development, Solutions Engineering, Product, and Agency Sales, to support partner success and manage client expectations.
• Proficient in Excel and comfortable working across multiple business platforms and tools.Adaptable and able to thrive in a fast-paced, evolving environment while managing multiple priorities.
• Team-oriented with a positive attitude, strong sense of ownership, and commitment to delivering high-quality work.
• Key Requirements 3-5 years of experience in account management, partner management, or customer success within the advertising technology industry (digital video preferred).
• Strong understanding of the programmatic advertising ecosystem, including DSPs, publishers, agencies, and digital video workflows.
• Ability to understand customer needs and collaborate with Product, Engineering, and cross-functional teams to develop and implement effective solutions.
• Strong technical understanding of programmatic advertising workflows, including the ability to troubleshoot technical, operational, and delivery-related issues across DSPs, publishers, and supply partners
• Strong communication, relationship-building, and stakeholder management skills with the ability to engage effectively across internal and external audiences.
• Results-oriented with a focus on execution and delivering outcomes. Strong organizational and project management skills, with the ability to manage multiple priorities in a fast-paced environment.
• Self-motivated, adaptable, and solution-oriented.
• Proficient in Microsoft Office Suite, including Excel, PowerPoint, and Outlook. Bachelor's degree or equivalent experience.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:

This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Skills:

Relationship Management; Relationship Building; Business

Salary:

New York Pay Range: $100,106.20 - $150,159.30

Comcast intends to offer the selected candidate base pay within this range, dependent on job-related, non-discriminatory factors such as experience. The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Targeted Commission: $21,441.00

Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

5-7 Years