Sr. Account Manager, Agency, Advertising

Amazon Advertising LLC; New York (NY); On-site; USD 120,000 - 160,000; Full time

Job summary

Amazon Advertising LLC is seeking a Senior Account Manager to partner with advertising agencies, driving growth and results through programmatic display and video. You will serve as a strategic advisor, coordinating with internal teams to deliver campaigns, insights, and optimized performance for agency clients.

The role requires deep agency experience, the ability to navigate ambiguity, and a proven track record of influencing decisions through data and consultation.

Qualifications

• Experience in a customer-facing role engaging with executives or partners to solve problems with advanced technologies.
• Experience in process improvement.
• 8+ years in a client-facing role including ad agency, digital marketing, analytics, etc.
• Experience in programmatic, display, or CTV planning/buying.
• Ability to operate with ambiguity and propose processes where none exist.
• Demonstrated ability to manage agency issues spanning multiple groups.

Responsibilities

• Become a knowledgeable partner on Amazon Advertising solutions for senior agency leadership.
• Develop media strategies for growth aligned with agency goals.
• Coordinate across Amazon teams to streamline agency servicing and unblock blockers.
• Educate agencies on Amazon ad tech, metrics, insights, and optimization.
• Create insights from first- and third-party data for growth.
• Co-own agency revenue targets with sales teams and achieve them.
• Report on agency health, pipeline, and leadership bridges.
• Build partnerships with account teams and manage complex agency relationships.
• Define and share best practices for agency engagement across teams.

Skills

Client facing

Programmatic

Agency relationships

Data analytics

Education

Bachelor's degree

Tools

Amazon DSP

AdTech platforms

Job description

Amazon Ads operates at the intersection of eCommerce and advertising, offering a rich array of advertising solutions. We partner with advertisers to reach Amazon customers on Amazon.com and across the open web. If you are interested in joining a rapidly growing organization working to build a unique, world-class advertising group with a relentless focus on the customer, you have come to the right place.

We are looking for a results-oriented Senior Account Manager who is passionate about partnering with advertising agencies to help them grow their business and drive results. This team embraces emerging tools and evolving processes to operate with a high degree of ambiguity, requiring someone who thrives in building from the ground up. As a Senior Account Manager, you are a programmatic expert specializing in DSP display and video, with deep agency experience. You will serve as a strategic and consultative partner to agency leadership across account planning, strategy, investment, and activation teams. You will provide dedicated onsite presence to agencies, offering direct access to ADSP/AdTech solutions, insights, and measurement expertise when agencies need it most. As a Senior Account Manager, you bring proven experience partnering with agency leaders and a track record of defining scalable processes. You will mentor team members and drive strategic initiatives. The ideal candidate brings a strong agency background, programmatic expertise, comfort with ambiguity, and an ability to influence through insights and consultation.

Key job responsibilities

• Become a knowledgeable partner on Amazon Advertising solutions with ability to partner on agency strategy at senior leadership levels
• Develop media strategies for growth based on overall agency goals/objectives
• Coordinate across internal Amazon teams to streamline agency servicing and ensure efficient resolution of agency-wide blockers
• Educate agencies on Amazon's ad tech offerings, performance metrics, insights, and how to achieve greater results on Amazon,
• Create and identify new insights based on first-party and third-party research
• Co-own agency revenue targets with advertising development managers and achieve these targets
• Report effectively on agency account health, revenue pipeline, and provide bridge plans to senior management
• Build and maintain effective partnership with advertising development managers and other account team members
• Manage complex customer initiatives and relationships with multiple agency contacts and identify new external relationships
• Define team processes and best practices for agency engagement, sharing them across the team and holding partner teams accountable for improvements

Basic Qualifications

• Experience in a customer-facing role, engaging with customer executives, technologists or partners to solve business problems with advanced technologies
• Experience in process improvement
• 8+ years relevant experience in a client-facing role including but not limited to ad agency, digital marketing, analytics etc.
• Experience in programmatic, display, or CTV planning/buying
• Ability to proceed in absence of defined processes and provide input on them
• Demonstrated ability to manage agency issues that impact several groups with differing business objectives

Preferred Qualifications

• Bachelor's degree in Economics, Marketing, Advertising, Statistics, Engineering, or Business
• 10+ years work experience in Advertising with experience owning media buying/planning across digital advertising, eCommerce, and/or linear broadcast/streaming TV focused roles
• Excellent organizational, relationship-building, and communication (written and verbal) skills
• Programmatic strategy, emerging AI tool adoption, and implementation experienceProven track record of delivering results (including revenue targets) and significantly contributing to advertiser revenue growth
• Experience defining team processes and best practices
• Demonstrated ability to mentor and develop others
• Experience working across diverse groups and communicating across increasing diversity of locales, roles, and functions
• Ability to make smart trade-offs and understand what will have long-lasting impact on agency business

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments, restricted stoc