Sr. Account Manager

Bloomerang; United States; Remote; USD 100,000 - 140,000; Full time

Benefits offered by this job

Health, vision & dental insurance

Generous PTO & holidays

401(k) match

Equipment provided

Job summary

Bloomerang is hiring an Account Manager to drive expansion within existing nonprofit clients. You will own a quota-carrying role, combining hunter and farmer mindsets to generate new revenue while nurturing long-term client success.

You’ll conduct discovery calls, demos, and manage a robust pipeline within a fast-paced SaaS environment. The ideal candidate thrives on client success, has excellent communication, and can manage the full sales cycle from prospecting to expansion.

Qualifications

• Experience selling SaaS to existing clients and expanding accounts.
• Strong communication and relationship-building skills.
• Ability to manage the full sales cycle from prospecting to close.

Responsibilities

• Manage entire sales cycle from lead to close.
• Identify expansion opportunities within existing clients.
• Provide tailored demos and solutions to clients.
• Respond promptly to inbound inquiries and qualify leads.
• Schedule meetings and develop a healthy sales pipeline.
• Stay up-to-date on Bloomerang SaaS products and value propositions.
• Communicate ROI and product benefits effectively to clients.

Skills

SaaS sales

Account management

Discovery calls

Communication

Pipeline management

Tools

CRM software

Job description

At Bloomerang, we believe change happens on purpose. We champion the power and potential of nonprofits, igniting next-level impact with the team and technology built for purpose. Our powerful giving platform and stellar support enable tens of thousands of nonprofits to raise more, recruit more, and retain more, fueling maximum impact and raising the bar on what’s possible for the nonprofit sector. That's why, even as the nonprofit sector sees declines in giving, Bloomerang customers raise more year over year.

We're also in the business of creating thriving employees. Join a mission-driven culture built on our core values of Simplify, Care and Act. We know our people are the key to our success, and we're proud to be home to some of the most innovative and skilled individuals in the workforce today. Come feel invigorated and unstoppable with us!

The Role

Are you ready to elevate purpose and make a tangible difference? As an Account Manager, you will own a quota-carrying role focused on expanding business within existing accounts. This position requires both a hunter mentality to identify and close new sales opportunities within our customer base and a farmer mindset to build relationships and drive long-term client success. You’ll conduct discovery calls, demo additional solutions, and manage a pipeline to proactively generate new revenue from existing customers while ensuring ongoing account engagement.

The ideal candidate is a highly motivated and tech-savvy individual who possesses strong communication skills and thrives in a fast-paced environment. A positive and proactive attitude is crucial to ensuring client satisfaction, paired with a results-driven mindset. Relationship management experience and a disciplined approach along with the demonstrated ability to manage the entire sales cycle, (including prospecting and expansion) is required. Ultimately adaptability, openness to learning, drive, and the ability to build strong relationships will be paramount in this role. A passion for SaaS solutions and client success will lead to success as an Account Manager at Bloomerang

What You Will Do

• Effectively manage the entire sales cycle, from lead generation to deal closure.
• Identify and qualify expansion opportunities within the existing client base.
• Provide tailored solutions and product demonstrations to clients, addressing their specific needs.
• Respond promptly to inbound leads and inquiries from potential clients.
• Qualify leads based on budget, authority, need, and timeline (BANT criteria).
• Conduct sales activities to generate interest and schedule meetings with potential clients.
• Develop and maintain a pipeline of sales prospects and opportunities.
• Stay up-to-date on the features and benefits of our SaaS products.
• Effectively communicate the value proposition of our solutions to clients and leads.
• Stay informed about the latest technology and SaaS developments.
• Be proficient in using relevant software and tools to effectively communicate and demonstrate our products.

What You Need to Succeed

• Strong verbal and written communication skills are vital for effectively conveying product benefits, building relationships, and responding to client inquiries.
• Excellent organizational skills are needed to manage leads, track client interactions, and ensure timely follow-ups.
• The ability to quickly learn about new SaaS products, adapt to a fast-paced environment, and respond to evolving client needs is crucial.

Nice to Haves But Not Required

• Basic knowledge of sales techniques, including lead qualification, negotiation, and closing deals.
• An eagerness to learn and stay updated on technology trends, as well as proficiency in using software and tools, is critical for effectively demonstrating SaaS product

Health + Wellness

You’ll have access to generous health, vision, and dental insurance options as well as HealthiestYou, a healthcare service that offers convenient, confidential access to quality doctors 24/7, anytime, anywhere.

Time Off

You’ll get a competitive PTO package that includes 20 PTO days, 3 flex days, 4 optional volunteer days, 12 paid holidays, as well as paid parental leave. More is more!

401k

You'll receive a 401k match to help invest in your future.

Equipment

Everything you need to be successful, shipped right to your door. You got this. We got you.

Compensation

As this is an incentive compensation role, there is a base salary with annual on target earnings of $120,000. Actual compensation within the range will be dependent on your skills, experience, qualifications, and location, as well as applicable employment laws.

Location

This is a permanent, full-time, fully remote position (within the U.S. and select Canadian Provinces only). Employees living in Indianapolis, IN are welcome to work from our company headquarters. We do not offer Visa sponsorship or relocation assistance at this time.

Accommodations

Applicants who require accommodations may contact [e-mail] to request an accommodation in completing an application.

Bloomerang uses artificial intelligence (AI) tools to help find candidates, review and rank applications against job requirements, and take interview notes. AI does not make hiring decisions. People review every application and every AI recommendation, make all rejection decisions, and make all final hiring decisions.

Bloomerang is an Equal Opportunity Employer. Individuals seeking employment at Bloomerang are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Bloomerang’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.