Sr Account Manager

Givaudan; New York (NY); On-site; USD 150,000 - 200,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Tuition reimbursement

High-matching 401(k) retirement plan

Job summary

Givaudan in New York City is seeking a Senior Account Manager to manage key customer accounts, develop opportunities, and drive revenue growth within the territory.

You will create account strategies, work with cross-functional teams, and guide projects from briefs through to product launch, while building strong relationships and ensuring profitability.

Qualifications

• 6–8 years of experience in sales, marketing, or customer relationship management within the food or related industry.
• 5+ years of experience managing customer accounts, developing business opportunities, and supporting revenue growth.
• Experience developing account strategies, business plans, and customer development initiatives.
• Knowledge of sales processes, marketing strategies, product positioning, and customer relationship management.
• 5+ years of experience analyzing customer data, market trends, and competitive activity to support decisions.
• Experience negotiating pricing agreements and contracts with profitability objectives.
• Experience managing commercial projects, customer briefs, and teams.
• Familiarity with account management software, project tracking tools, and data analysis applications.
• Experience mentoring team members and collaborating with regional and senior partners.

Responsibilities

• Identify new business opportunities to support revenue growth and expand Givaudan's market presence.
• Manage assigned customer accounts to achieve sales and gross profit targets while maintaining existing business.
• Develop Annual Development Plans (ADPs) for main accounts, aligning customer needs with goals.
• Analyze customer brand strategies, market trends, competitive activity, and account performance to identify growth opportunities.
• Position Givaudan for participation in customer briefs, development projects, and approved supplier programs.
• Manage commercial projects and customer brief pipelines in collaboration with Technical and Support teams.
• Coordinate customer submissions and follow successful projects through production and product launch.
• Maintain customer relationships through account meetings, product demonstrations, and technical discussions.
• Negotiate pricing agreements following company guidelines and profitability goals.
• Collaborate with regional leadership and team members on account strategies, business planning, and customer projects.
• Provide guidance and mentorship to account managers or support staff when assigned.

Skills

Sales experience

Account management

Market analysis

Negotiation

CRM software

Team mentoring

Data analysis

Business development

Product positioning

Cross-functional collaboration

Education

University degree

Tools

Project tracking tools

Data analysis applications

Job description

Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with our customers, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There’s much to learn and many to learn from, with more than 17,000 employees around the world to explore ideas and ambitions with.

In the USA, we develop, market and produce a wide array of solutions from our 25 most innovative sites, based across the country. Stretch your skills, create and get inspiration from passionate colleagues. Every day, your energy, your thirst for knowledge, and your creativity will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.

As a Senior Account Manager, you will manage customer accounts, develop business opportunities, and support revenue growth within your assigned territory. You will create account strategies, maintain customer relationships, and oversee commercial projects from initial briefs through product launch. You will also collaborate with technical, commercial, and regional teams to support customer goals and performance.

Your Title

Senior Account Manager

Your Location

New York City, NY - 10% travel required

You Will Report To

Sales Director

Your Responsibilities

• Identify new business opportunities to support revenue growth and expand Givaudan's market presence.
• Manage assigned customer accounts to achieve sales and gross profit targets while maintaining existing business.
• Develop Annual Development Plans (ADPs) for main accounts, aligning customer needs with goals.
• Analyze customer brand strategies, market trends, competitive activity, and account performance to identify growth opportunities.
• Position Givaudan for participation in customer briefs, development projects, and approved supplier programs.
• Manage commercial projects and customer brief pipelines in collaboration with Technical and Support teams.
• Coordinate customer submissions and follow successful projects through production and product launch.
• Maintain customer relationships through account meetings, product demonstrations, and technical discussions.
• Negotiate pricing agreements following company guidelines and profitability goals.
• Collaborate with regional leadership and team members on account strategies, business planning, and customer projects.
• Provide guidance and mentorship to account managers or support staff when assigned.

Your Professional Profile Includes

• University degree.
• 6–8 years of experience in sales, marketing, or customer relationship management within the food or a related industry.
• 5+ years of experience managing customer accounts, developing business opportunities, and supporting revenue growth.
• Experience developing account strategies, business plans, and customer development initiatives.
• Knowledge of sales processes, marketing strategies, product positioning, and customer relationship management.
• 5+ years of experience analyzing customer data, market trends, and competitive activity to support our decisions.
• Experience negotiating pricing agreements and contracts while considering profitability objectives.
• Experience managing commercial projects, customer briefs, and teams.
• Familiarity with account management software, project tracking tools, and data analysis applications.
• Experience mentoring team members and collaborating with regional and senior partners.

Compensation And Benefits

The established salary range for this position is $150,000-$200,000. Actual compensation will depend on individual qualifications.

• Medical, dental, and vision coverage, tuition reimbursement, and a high-matching 401(k) retirement plan.

Givaudan takes into consideration a wide range of factors that are utilized in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications/certifications and education, and internal equity.

At Givaudan, you contribute to delightful taste and scent experiences that touch people’s lives.

You work within an inspiring teamwork culture – where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.

Every essence of you enriches our world.

Diversity of perspectives fuels innovation and fosters deeper connections with our employees, customers, and partners. At Givaudan, we are dedicated to cultivating an inclusive environment where every individual’s voice is valued and has the power to shape our world. Join us in making a difference together.