Sr A/R Coordinator

Gorbel; Village of Victor (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking company dedicated to improving lives through innovative material handling solutions. As part of a dynamic team, you will play a crucial role in enhancing customer experiences by managing accounts receivable and fostering strong relationships. This position offers an opportunity to contribute to a thriving organization that values growth and collaboration, ensuring that your skills are utilized to their fullest potential. If you are looking for a place where your contributions matter and your career can flourish, this is the perfect opportunity for you.

Qualifications

• 5+ years of experience in accounts receivable.
• Strong analytical and problem-solving skills.

Responsibilities

• Process customer payments and account reconciliations.
• Develop and maintain customer relationships.

Skills

Analytical Skills

Problem-Solving Skills

Interpersonal Skills

Team Skills

Education

Associate's degree in Accounting

Tools

O365 Suite (Excel, Word, Teams, SharePoint)

CSI/Syteline ERP

Job description

Gorbel’s mission is simple: We improve people’s lives.

That mission guides everything we do, from the products and service we provide to our outside customers to the work environment we foster for our employees. We are a manufacturer of material handling and fall protection products for the production and warehouse/distribution sectors. We’re on the cutting edge of manufacturing and distribution; a thriving, growing company that is constantly seeking out new ways to innovate and elevate our products and our processes – and we’re looking for people like you to join us in that mission.

We’re currently hiring for open positions in the US and Canada. We operate in Canada as Engineered Lifting Systems and Equipment (ELS)/DBA Gorbel Canada, and subsequent communication related to Canadian positions may show the ELS name. You may be contacted by phone by recruitment personnel based in either Canada or New York.

Work Shift:

Job Description:

Duties include processing customer payments, account reconciliations, collections, building and maintaining customer relationships and other accounting functions as required for a multi-state organization.

Job Responsibilities

• New customer set up, including establishing credit limits.
• Process customer payments timely and according to documented procedures, with a strong focus on international payments.
• Monitor incoming customer orders in excess of established credit limit.
• Process approved credit memos.
• Resolve discrepant payments with customers in professional manner.
• Communicate progress invoices for large orders. Collect, process and monitor down payments.
• Report on various KPIs, including average days to pay.
• Monitor customers on credit hold and review credit limits.
• Promptly respond to customer inquiries.
• Reconcile customer accounts as needed.
• Proactively and professionally communicate with clients via email and telephone to inquire about payment status.
• Develop and maintain customer relationships.
• Escalate issues to Accounting Supervisor when necessary.
• Assists with any other tasks or projects as required.
• Independently or part as a team identify and implement business process improvements.

Desired Skills and Experience

• Associate's degree in accounting or related field.
• 5+ years of experience in accounts receivable.
• Strong analytical and problem-solving skills
• Strong interpersonal and team skills.
• Proficient in O365 suite of products including Excel, Word, Teams and SharePoint.
• Experience with CSI/Syteline ERP or other ERP systems highly desirable.

ADA Physical/Mental/Workplace Requirements

• Occasional lifting up to 25 lbs.
• Sitting, working at desk/personal computer for extended periods of time.
• Primary work environment is professional corporate office.

Gorbel is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, gender, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Gorbel is also committed to providing reasonable accommodations to qualified individuals so that an individual can perform their job related duties. If you are interested in applying for an employment opportunity and require special assistance or an accommodation to apply due to a disability, please contact us at 585-924-6204.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At Gorbel, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.

A reasonable estimate of the current range is: Min. $ 23.00- Max $34.52

About Us

Looking to build a career with a company that values your input, challenges you to improve yourself, and offers you opportunities to grow and learn?

More and more companies worldwide are choosing Gorbel products to make their industrial processes easier, safer, and more productive – and we need talented people like you to help us keep up with our extraordinary growth.

Take the next step in your career path with one of these exciting openings!

Introduce Yourself

If you don't see a job requisition that is a fit but would like to submit your resume and application for general consideration, please submit it here. If you do see a job requisition that is a fit for your skills, please submit it against that requisition.