Sprinkler Service Technician II

M.C. Dean, Inc.; Fairfax (VA); On-site; USD 50,000 - 70,000; Full time

Job summary

A leading technology solutions company in Virginia is looking for a Sprinkler Service Technician II to perform inspections, maintenance, and troubleshooting of fire sprinkler systems. The ideal candidate should have at least 5 years of relevant experience and a strong knowledge of NFPA standards. They must be able to work independently and manage multiple service calls while providing excellent customer service. This role requires U.S. citizenship and eligibility for a Top-Secret security clearance.

Qualifications

• 5+ years of experience or 4 years with a technology degree required.
• Experience as fire sprinkler service technician or equivalent.
• Knowledge of applicable NFPA standards required.

Responsibilities

• Perform inspection, testing, maintenance, troubleshooting, and repair of fire sprinkler systems.
• Service system components including sprinklers, valves, piping and standpipes.
• Provide clear, code-compliant repair and upgrade recommendations.

Skills

Strong technical knowledge of fire sprinkler systems and ITM practices

Strong troubleshooting and problem-solving skills

Strong customer service and communication skills

Education

High School Diploma with 5 years relevant experience or 2 years technology degree and 4 years relevant experience

Tools

Company vehicle

Job description

M.C. Dean is Building Intelligence. We design, build, operate, and maintain cyber-physical solutions for mission-critical facilities, secure environments, complex infrastructure, and global enterprises. With over 7,000 employees, our capabilities span electrical, electronic security, telecommunications, life safety, automation and controls, audiovisual, and IT systems. Headquarters in Tysons, Virginia, M.C. Dean delivers resilient, secure, and innovative power and technology solutions through engineering expertise and smart systems integration.

Overview

M.C. Dean is Building Intelligence. We design, build, operate, and maintain cyber-physical solutions for the nation’s most mission-critical facilities, secure environments, complex infrastructure, and global enterprises. With over 7,000 employees, our capabilities span electrical, electronic security, telecommunications, life safety, automation and controls, audiovisual, and IT systems. Headquarters in Tysons, Virginia, M.C. Dean delivers resilient, secure, and innovative power and technology solutions through engineering expertise and smart systems integration.

Why Join Us?

Our people are passionate about engineering innovation that improves lives and drives impactful change. Guided by our core values—agility, expertise, and trust—we foster a collaborative and forward-thinking work environment. At M.C. Dean, we are committed to building the next generation of technical leaders in electrical, engineering, and cybersecurity industries.

Role

The Sprinkler Service Technician II is responsible for performing inspection, testing, maintenance (ITM), troubleshooting, and repair of fire sprinkler systems in accordance with applicable codes and standards. This role works independently on service calls, performs system evaluations, provides technical recommendations, and supports the training of junior technicians. The position requires strong technical skills, a high level of self-organization, and a customer-focused approach in fast-paced service environments. The role requires eligibility for a security clearance.

Clearance/Citizen Type: Applicants selected will be subject to a government security investigation and must meet eligibility requirements including U.S. citizenship for access to classified information. Ability to obtain and maintain a Top-Secret clearance required.

Responsibilities

• Perform inspection, testing, maintenance, troubleshooting, and repair of fire sprinkler systems
• Service system components including sprinklers, valves, piping, standpipes, and related devices
• Conduct system evaluations and site surveys to assess system condition and compliance
• Identify deficiencies and provide clear, code-compliant repair and upgrade recommendations
• Coordinate with service coordinators and customers to ensure timely service delivery
• Accurately document inspections, test results, deficiencies, and repairs
• Communicate system status, findings, and recommendations professionally to customers
• Support and train junior technicians and apprentices through on-the-job guidance
• Ensure compliance with NFPA standards, manufacturer requirements, and company procedures
• Respond to service calls, including urgent and emergency situations, as required
• Work effectively under pressure while managing multiple service calls and priorities
• Maintain tools, equipment, and service vehicles in safe and working condition
• Follow all company safety policies and promote safe work practices

Qualifications

• High School Diploma (required) with 5 years of relevant experience OR 2 years technology degree and 4 years of relevant experience
• Experience as a fire sprinkler service technician or equivalent
• Experience performing inspection, testing, maintenance, and repair of fire sprinkler systems
• Knowledge of applicable NFPA standards (including NFPA 13 and NFPA 25)
• Valid driver's license and ability to use a company vehicle
• Selected candidates must possess an acceptable driving record
• Ability to pass background checks and meet site-specific access requirements
• This position requires an additional client background check

Required Skills And Competencies

• Strong technical knowledge of fire sprinkler systems and ITM practices
• Ability to work independently and manage service assignments
• Strong troubleshooting and problem-solving skills
• High level of self-organization and time management
• Ability to multitask and adapt to changing service priorities
• Ability to work under stress and in time-sensitive environments
• Strong customer service and communication skills
• Attention to detail with a focus on documentation and compliance
• Ability to support and train junior technicians

Certifications

• Possess NICET II in Inspection and Testing of Water-Based Systems or
• Pass NICET II in Inspection and Testing of Water-Based Systems exam within 90 days of employment
• NICET III (Preferred)

Preferred Qualifications

• Experience servicing standpipes and fire pumps (preferred)
• Experience coordinating AHJ inspections and deficiency corrections
• Manufacturer training or certifications

Working Conditions

• Field-based role with work performed at customer sites
• May require travel, on-call rotation, flexible hours, and emergency response
• Work involves ladders, confined spaces, lifting, and exposure to construction and industrial environments

Abilities

• Ability to lift, carry, and move objects weighing up to 50 pounds on a regular basis; demonstrate physical strength and stamina for loading, unloading, operating equipment, and transporting materials
• Ability to ascend ladders and work at heights up to 60 feet
• Walks, climbs, lifts, squats, crawls, kneels, pushes, pulls and reaches overhead regularly
• Good vision (may be corrected), color vision, and ability to hear and communicate in English
• May use a standard ladder within safety weight limits
• Ability to recognize potential problems and identify when something is wrong
• Ability to apply general rules to specific problems and form reasonable conclusions
• Ability to see details at close range and understand spoken information