Sprinkler Service Technician

STR Johnson Controls Fire Protection LP; Westbrook (ME); On-site; USD 36,000 - 50,000; Full time

Job summary

Johnson Controls in Westbrook, ME seeks a skilled Fire Sprinkler Technician with 3+ years of experience in the fire sprinkler/suppression industry. You will read blueprints, install and service sprinkler systems, and ensure compliance with safety and building codes.

The role requires physical ability to lift up to 50-70 lbs, willingness to travel overnight, and participation in an on-call rotation. NICET Level II is desired; a valid driver’s license is essential.

Qualifications

• 3+ years of documents experience in Fire Sprinkler/Suppression industry.
• Experience in reading and interpreting blueprints, submittals, and operational/product manuals.
• High school diploma or equivalent required.
• Ability to follow verbal and written instructions.
• Capable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs.

Responsibilities

• Receive service calls from Service Resource Center and identify equipment problems.
• Perform service and repairs on sprinkler systems for commercial, industrial and residential applications.
• Read and interpret blueprints, diagrams, submittals, specifications and manuals.
• Maintain customer satisfaction by communicating effectively with district staff and customers.
• Participate in an on-call rotation and on-site duties as assigned.

Skills

Fire sprinkler experience

Blueprints interpretation

Customer service

Education

High school diploma or equivalent

Job description

About us

About us Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry‑leading field organization, we elevate customer performance, turn goals into real‑world results and help move society forward.

What you will do

What you will do Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions. Contact customer representatives and ascertain equipment/systems problems. Perform service and repairs on sprinkler systems for commercial, industrial and residential applications. These include but are not limited to wet (steel, copper, and CPVC0, dry, pre‑action, deluge and fire pumps. Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, medication notices, etc. in order to diagnose and repair equipment. Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics and operational product manuals. Exhibit effective customer service skills by consistently communicating with the district staff and customers to ensure complete customer satisfaction. Electronically complete Service Acknowledgements with proper coding and obtain customer’s signature Participate in a scheduled on‑call rotation. Perform other duties as assigned.

What we look for

What we look for Required 3+ years of documents experience in Fire Sprinkler/Suppression industry. Experience in reading and interpreting blueprints, submittals, and operational/product manuals. High school diploma or equivalent required. Ability to follow verbal and written instructions. Capable of performing physical labor to include carrying and moving equipment and tools up to 50‑70 lbs. Able to work in unusual and sometimes difficult position such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc. Ability to work flexible hours including weekends to meet customer requirements. Able to participate in an on‑call rotation schedule. Overnight travel will be required. Demonstrate a high level of customer service., Maintain truck inventory to ensure timely response to customer needs. Ability to adhere to, implement, and always follow safety guidelines and procedures. Strong organizational skills, positive attitude, and an ability to learn quickly. Possess a valid driver’s license and driving record that meets company requirements. Able to pass a pre‑employment background and drug test. NICET Level II desired.

HIRING HOURLY RANGE

HIRING HOURLY RANGE: $26--36 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non‑discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.

Johnson Controls: Enhancing the Intelligence of Buildings

Johnson Controls: Enhancing the Intelligence of Buildings Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission‑critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, and more efficient, and ultimately more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we’ve been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach are growing ever so far. Today, we offer the world’s largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.