Sprinkler Department Service Manager

Gilder Search Group; Gastonia (NC); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Industry-leading compensation

Comprehensive benefits

Strong work-life balance

Autonomy to lead department

Job summary

Gilder Search Group is representing a market leader in commercial fire protection seeking an experienced Sprinkler Department Service Manager to lead and grow its sprinkler and fire protection operations.

The ideal candidate will lead by example, build high-performing teams, and promote a culture of integrity, accountability, and customer satisfaction while delivering operational excellence and long-term stability.

Qualifications

• Extensive experience in sprinkler/fire protection with leadership responsibilities.
• Strong technical knowledge of sprinkler systems, service ops, inspections, and codes.
• Proven track record of career stability and growth.
• Well-known reputation in the industry.
• Ability to mentor and retain top talent.
• Customer-first mindset and integrity.

Responsibilities

• Lead the sprinkler and fire protection service department.
• Support growth and operational excellence.
• Mentor and develop high-performing teams.
• Collaborate with executive leadership on strategy and growth.
• Uphold integrity and customer satisfaction.

Skills

Leadership

Sprinkler systems

Service operations

Code compliance

Career stability

Executive collaboration

Job description

A market leader in commercial fire protection is seeking an experienced Sprinkler Department Service Manager to lead, support, and continue the growth of its sprinkler and fire protection operations. This is an outstanding opportunity for a highly respected industry professional who is looking for a long-term home with an organization that values leadership, integrity, and work-life balance.

We are looking for a proven leader with a strong reputation in the fire protection industry, a stable and successful work history, and a track record of building high-performing teams. The ideal candidate is someone who leads by example, possesses exceptional moral character, and has earned the trust and respect of both customers and colleagues throughout their career.

This organization has experienced significant growth and is seeking a manager who understands operational excellence while also fostering a positive culture focused on employee development, accountability, and customer satisfaction. Leadership will empower this individual to help shape the department's direction and implement best practices that drive continued success.

Ideal Qualifications:

• Extensive experience in the sprinkler/fire protection industry, including leadership and management responsibilities
• Strong technical knowledge of sprinkler systems, service operations, inspections, and code requirements
• Demonstrated history of career stability, professional growth, and long-term tenure with previous employers
• Well-known and respected reputation within the industry
• Exceptional leadership skills with the ability to mentor, develop, and retain top talent
• High integrity, strong moral character, and a customer-first mindset
• Experience collaborating with executive leadership on operational strategy, growth initiatives, and departmental performance

What’s Offered:

• Industry-leading compensation package
• Comprehensive benefits and employee perks
• Strong commitment to work-life balance
• Significant autonomy to lead and operate the department
• Long-term career opportunity with a stable and growing organization
• A culture that values integrity, teamwork, and professional development