Springhill Suites Long Island Brookhaven - Front Desk Agent

Aimbridge Hospitality; Village of Bellport (NY); On-site; USD 40,000 - 50,000; Full time

Job summary

Join a leading hospitality company as a Front Desk Agent, where you'll be the face of guest experiences. This role involves providing outstanding customer service, managing guest inquiries, and ensuring a smooth front desk operation. With competitive benefits and a supportive team culture, this position offers a great opportunity for growth and development in the hospitality industry.

Benefits

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability Income

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Daily Pay

Qualifications

• Experience in a hotel or related field preferred.

Responsibilities

• Manage guest interactions and ensure exceptional service.
• Handle reservations, check-ins, and check-outs efficiently.

Skills

Customer Service Excellence

Communication

Problem-Solving

Multitasking Ability

Financial Skills

Education

High school diploma or equivalent

Tools

Hotel management software

Microsoft Office

Job description

Springhill Suites Long Island Brookhaven - Front Desk Agent Address 2 Sawgrass Dr, North Bellport, NY, 11713 Compensation $22.00/hour

Job Description

Join Our Team as a Front Desk Agent!

About Us

The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well-oiled machine.

KEY SKILLS/RESPONSIBILITIES

• Customer Service Excellence:Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times. Proven ability to deliver exceptional guest service and enhance guest satisfaction.
• Communication:Effectively convey information and ideas, and address guest inquiries and issues promptly. Strong verbal and written communication skills for interacting with guests and team members.
• Problem-Solving:Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns.
• Multitasking Ability:Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs.
• Financial Skills:Work with and understand financial information, performing basic arithmetic functions as needed.

EDUCATION & EXPERIENCE

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:
Enjoy the little extras at SpringHill Suites Long Island Brookhaven. Our Brookhaven NY hotel has everything you need to elevate your stay. Relax in our suites with free Wi-Fi, plush Marriott bedding, and ergonomic workspaces. Start your day with selections from our free breakfast and try lunch and dinner at local restaurants near our hotel like Porters on the Lane, Medford Pastaria, Drift 82 and Rhum. Be your best self during travel at our 24-hour fitness center or enjoy outdoor recreation nearby at Wertheim National Wildlife Refuge. During your stay, enjoy easy access to attractions like Lasorta Legacy Park, Stony Brook University, Gateway Playhouse, and the Long Island Community Hospital Amphitheater. Our convenient location near MacArthur Airport, Caithness Energy, and Amneal also makes our event venues a great choice for your upcoming meeting or special occasion. Whether you're in town for business or pleasure, make the most of it at SpringHill Suites Long Island Brookhaven. Our goal is to make every guest feel at home. What sets us apart is our team-oriented culture—we think as we, not I. We collaborate, support each other, and hold daily Stand-up Meetings to celebrate wins, recognize employees, and discuss ways to continuously improve our service. Our shared commitment is to create unforgettable experiences for our guests. As part of a company managing over 800 hotels worldwide, we take pride in our diverse workforce and people-first approach to business. Our employees enjoy fantastic benefits, including hotel discounts, discount programs, online training courses, management apprentice programs, leadership development opportunities, and much more. So, if you're looking for a place where you can grow, succeed, and belong, come join us!

Start Your Application First Name Last Name Email Phone Number By checking this box, I agree to receive texts from Fountain sent on behalf of Aimbridge Hospitality regarding my application process or retainment. Message & data rates may apply. Message frequency varies. Text HELP for more information or STOP to opt-out at any time. View our Privacy Policy and Terms of Services. By checking this box, I agree to receive calls regarding my application or retainment. This page is protected by Cloudflare Turnstile. Your use of Fountain is governed by our Privacy Policy and Terms of Service .