Sportsbook Supervisor: Lead Service, Strategy & Growth

Caesars Entertainment; Laughlin (NV); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Earn Your Bachelor’s Degree for FREE

Student Loan Debt Assistance

Affordable Medical, Dental & Vision Plans

401(k) with Company Match

Paid Time Off

Exclusive Discounts on various services

Job summary

Caesars Entertainment is looking for a Sportsbook Supervisor at Harrah’s Laughlin Beach Resort in Nevada. This essential role demands a commitment to customer service, operational management, and team motivation to create a welcoming sportsbook environment for all patrons.

The ideal candidate will lead by example, manage costs effectively, and ensure compliance with regulations while delivering Caesars' signature service. The position offers a chance to work in a vibrant atmosphere and make a difference in the customer experience.

Responsibilities

• Maximize the profitability of the sports book.
• Manage operational costs with a focus on labor and inventory.
• Hold meetings to develop strategic initiatives.
• Mentor staff to improve ticket writing skills.
• Motivate staff to provide excellent customer service.
• Handle escalated customer complaints and issues.
• Ensure compliance with company and gaming regulations.
• Deliver exceptional customer service.

Job description

Caesars Entertainment is looking for a Sportsbook Supervisor at Harrah’s Laughlin Beach Resort in Nevada. This essential role demands a commitment to customer service, operational management, and team motivation to create a welcoming sportsbook environment for all patrons.

The ideal candidate will lead by example, manage costs effectively, and ensure compliance with regulations while delivering Caesars' signature service. The position offers a chance to work in a vibrant atmosphere and make a difference in the customer experience.