SPORTSBOOK SERVER

ViziRecruiter,LLC.; Indiana (PA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Annual performance bonus

Job summary

A leading entertainment company in Pennsylvania seeks servers for their sportsbook venue. Responsibilities include providing excellent customer service, taking food and drink orders, and maintaining cleanliness. Candidates must have a high school diploma and some experience in a high-volume serving environment. This non-supervisory position requires strong communication skills and an understanding of beverages and sports.

Qualifications

• Must have one to three months of related experience in a high-volume environment.
• Ability to read, comprehend documents and write reports.
• Ability to effectively communicate with individuals and groups.

Responsibilities

• Provide stellar customer service.
• Take food and drink orders accurately.
• Maintain cleanliness and safety in the working area.

Skills

Customer service

Communication

Mathematical skills

Education

High school diploma or GED

Job description

Introduction

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being.Specific benefits—such as day‑one medical coverage, 401(k) matching, and annual performance bonus—may vary by position.Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

This position will be responsible for providing food and service to all guests in the sportsbook venue. The ideal candidate will possess significant knowledge of beer, wine, spirits and sports. This is a non‑supervisory position.

Responsibilities

• Provide stellar customer service.
• Promptly and appropriately greet guests arriving at table.
• Verbally interact with guests creating a fun and exciting atmosphere.
• Provide information to guests as needed such as beverage, food selections available or sports programming.
• Takes food and drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests
• Promptly and accurately take beverage and food orders.
• Properly and promptly transmit orders to the culinary staff for preparation.
• Properly serve food items to restaurant guests.
• Properly remove items and dishes from tables as needed.
• Offer or present dessert selections to guests and serve items ordered.
• Refresh and replenish beverages including water, coffee, and alcoholic beverages.
• Prepare checks and present to guests.
• Complete sales to customers including taking money, counting back the appropriate amount of change, correctly processing and validating comps, appropriate operation of cash register, cash bag, or bank, and proper use of Micros system.
• Complete tasks to prepare for business including tasks such as wiping down station, straightening and polishing flatware, wiping down and polishing stemware, refilling condiments, wiping chairs, and checking linens.
• Complete tasks for closing including tasks such as resetting a station for the next shift and completing assigned side work.
• Follow appropriate food handling procedures to ensure safe, quality products.
• Complete deposits at the end of each shift as required.
• Perform tasks to ensure an attractive and safe physical appearance of working areas including cleaning and sanitizing all work areas.
• Perform tasks to ensure an attractive patron dining area associated with the sportsbook venue including removal of trash and debris from tables and cleaning tables, chairs and sweeping and mopping floors.
• Ensure supplies and products are stocked as needed.
• Attend all departmental and company training programs or meetings as directed.
• Compile information, complete and submit reports as needed.
• Adhere to all company policies and procedures.
• Adhere to all gaming laws and regulations.
• Perform all job duties in a safe and responsible manner including keeping areas clean and free of safety hazards, debris, and litter.
• Meet department uniform, appearance, and grooming requirements.
• Any reasonably requested job duty needed to promote productivity in the efficient administration of business or any reasonable request made by your supervisor or management personnel.

Requirements

QUALIFICATION REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Must possess one to three months of related experience and/or training with prior serving in a high‑volume environment.

High school diploma or general education degree (GED); or a minimum of one to three months of related experience and/or training; or equivalent combination of education and experience.

LANGUAGE AND COMMUNICATION SKILLS

Ability to prepare, read and comprehend documents. Ability to write reports and correspondence. Ability to speak and communicate effectively with individuals and before groups of people.

MATHEMATICAL SKILLS

Ability to accurately calculate figures and amounts and perform mathematical functions applicable to business needs including but not limited to counting money.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

LICENSING

Must be able to qualify for any and all licenses or permits required by local, state or federal law.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.