Sportsbook Mutuels Cashier I - Fast-Paced Guest Service

WarHorse Gaming; Omaha (NE); Presencial; USD 25.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Benefits package

401K with company match

Vacation, holidays & sick days

Discounted meal program

Descripción de la vacante

WarHorse Gaming in Omaha is seeking a Mutuels/Sportsbook Cashier I to accurately enter bets, print tickets, and process payments in a fast-paced gaming environment. You will balance cash and card transactions, explain wagering rules, and provide exceptional guest service while maintaining compliance with gaming regulations.

This entry-level position requires 21+ years of age, a high school diploma or GED, and the ability to obtain a Nebraska gaming license.

Formación

• Must be 21 years of age or older.
• High school diploma or GED.
• Proficiency with Microsoft Office Suite or related software.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Strong interpersonal and guest service skills.
• Ability to accurately process cash and card transactions.
• Ability to learn and explain wagering rules, procedures, betting lines, and odds.
• Ability to obtain and maintain a Nebraska Gaming License.

Responsabilidades

• Accurately enter sports and horse racing wagers, print tickets, and issue payments in accordance with department policies and applicable state and federal gaming statutes and regulations.
• Follow established procedures for the sale and payout of wagering tickets.
• Educate guests by explaining wagering rules and procedures, including betting lines and odds.
• Maintain the assigned bank throughout the shift and ensure accuracy in all cash and card transactions.
• Balance the bank and cash drawer at the end of the designated shift.
• Maintain required inventory of supplies and keep the work area neat, clean, and organized.
• Effectively address guest questions, concerns, and complaints and escalate issues to management as appropriate.

Conocimientos

Cash handling

Customer service

Organizational skills

Analytical skills

Communication skills

Wagering rules knowledge

Nebraska gaming license eligibility

Educación

High School Diploma or GED

Herramientas

Microsoft Office Suite

Descripción del empleo

WarHorse Gaming in Omaha is seeking a Mutuels/Sportsbook Cashier I to accurately enter bets, print tickets, and process payments in a fast-paced gaming environment. You will balance cash and card transactions, explain wagering rules, and provide exceptional guest service while maintaining compliance with gaming regulations.

This entry-level position requires 21+ years of age, a high school diploma or GED, and the ability to obtain a Nebraska gaming license.