Sportsbook Guest Services Agent

Hard Rock International; Florida; On-site; USD 17,000 - 22,000; Part time

Job summary

Seminole Gaming's Seminole Casino Coconut Creek is seeking a part-time Sportsbook Agent to deliver outstanding guest service while processing wagers and handling cash accurately. The role focuses on prompt, friendly interactions and precise cash transactions in a lively casino setting.

Responsibilities include explaining wagering options, promoting promotions, balancing a till, and ensuring compliance with regulatory requirements. Prior sportsbook or casino cash handling experience is preferred.

Qualifications

• 1+ years in gaming or sportsbook roles preferred.
• Customer service experience required.
• Cash handling experience required.

Responsibilities

• Provide outstanding guest service while processing wagers and exchanging cash.
• Explain wagering options and promotions to guests.
• Balance till and follow cash handling procedures.
• Escalate potential issues and maintain compliance with regulations.
• Maintain a neat, organized sportsbook window and assist the next shift.

Skills

Cash handling

Customer service

Communication

Job description

Seminole Gaming's Seminole Casino Coconut Creek is seeking a part-time Sportsbook Agent to deliver outstanding guest service while processing wagers and handling cash accurately. The role focuses on prompt, friendly interactions and precise cash transactions in a lively casino setting.

Responsibilities include explaining wagering options, promoting promotions, balancing a till, and ensuring compliance with regulatory requirements. Prior sportsbook or casino cash handling experience is preferred.