Sports Retail Guest Experience Associate

Rally House; Texas City (TX); On-site; USD 19,000 - 21,000; Full time

Job summary

Rally House is seeking a Teammate in Texas City to deliver a welcoming and energetic shopping experience. You will support sales, merchandising, and operations while following playbooks and safety guidelines.

The role emphasizes teamwork, attention to detail, and initiative to help fans feel at home. Ideal candidates bring enthusiasm for sports and retail, strong communication, and the ability to manage tasks in a fast-paced environment.

Qualifications

• Must be at least 16 years old.
• Previous customer-facing experience preferred.

Responsibilities

• Demonstrate Rally House values through positive teamwork and engagement with peers.
• Complete assigned tasks accurately and on time.
• Follow playbooks, loss prevention and safety guidelines consistently.
• Report operational issues, shortages, or concerns to leadership.
• Merchandising tasks: folding, hanging, replenishment, recovery.
• Deliver a welcoming, energetic customer experience using the Party model.

Skills

Fast-paced work

Clear communication

Customer-focused

Time management

Job description

Rally House is seeking a Teammate in Texas City to deliver a welcoming and energetic shopping experience. You will support sales, merchandising, and operations while following playbooks and safety guidelines.

The role emphasizes teamwork, attention to detail, and initiative to help fans feel at home. Ideal candidates bring enthusiasm for sports and retail, strong communication, and the ability to manage tasks in a fast-paced environment.