Sports Retail Associate – Customer Experience Pro

DICK'S Sporting Goods, Inc.; Lenox (GA); On-site; USD 26,000 - 36,000; Full time

Job summary

DICK'S Sporting Goods, Inc. is hiring for a store role in Lenox, GA. The position focuses on welcoming customers, sharing knowledge about products, and delivering exceptional service across sporting goods brands.

You will promote loyalty programs and seasonal promotions while maintaining appealing merchandised displays. The role emphasizes collaboration with teammates to ensure a positive shopping experience for every guest.

Qualifications

• High school diploma or equivalent required.
• Strong interpersonal and communication skills.
• Ability to work in a fast-paced retail environment.

Responsibilities

• Greet everyone and proactively approach customers to support their shopping experience
• Demonstrate ability to genuinely interact with customers to show passion, knowledge, dedication, and commitment in their sport or activity
• Uphold company standards for merchandise presentation of the best brands in sporting goods
• Promote company programs (i.e., warranty sales, loyalty program, seasonal promotions, etc.)
• Create an inclusive store environment where everyone (associates & customers) feels welcome, safe, and is treated with respect
• Perform other tasks as necessary, to support the team and the store when business needs arise

Skills

Customer service

Sales

Product knowledge

Teamwork

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods, Inc. is hiring for a store role in Lenox, GA. The position focuses on welcoming customers, sharing knowledge about products, and delivering exceptional service across sporting goods brands.

You will promote loyalty programs and seasonal promotions while maintaining appealing merchandised displays. The role emphasizes collaboration with teammates to ensure a positive shopping experience for every guest.