Sports Pub - Service Support

Multnomah Athletic Club; Portland (OR); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Free access to exercise facilities

Discounted transportation passes

401(k) participation with employer match

Employee Assistance Program (EAP)

Discounts on services and meals

Job summary

Multnomah Athletic Club in Portland is seeking a Service Support team member for their Sports Pub. In this role, you will assist in ensuring proper service and satisfaction across all restaurants, focusing on food running and table management.

The position requires excellence in customer service, a valid food handlers permit, and the ability to memorize menu items. Enjoy comprehensive benefits including medical insurance, free facility access, and more.

Qualifications

• Ability to interact with members and guests in a professional manner.
• Familiarity with proper etiquette for clearing tables.
• Ability to memorize and describe menu items.

Responsibilities

• Assist servers in ensuring member satisfaction.
• Set up stations and stock needed items.
• Maintain cleanliness and organization of service stations.

Skills

Customer service excellence

Professional etiquette

Menu memorization abilities

Education

Valid food handlers permit

Job description

Multnomah Athletic Club is more than Portland’s most legendary hub of sports and socializing. It’s like a small city unto itself. Where else can you find four restaurants, three pools, a climbing gym, state‑of‑the‑art studios and fitness suite, a complex of racquet sport courts, massage offerings, a boutique, plus a grand ballroom and variety of events spaces all in one place? To say that every employee of MAC has room to move is an understatement almost as big as MAC’s 600,000 square feet of recreational possibilities.

The Role

We are looking for a Service Support role for our Sports Pub at the Multnomah Athletic Club. This person will assist servers with ensuring proper service and member satisfaction in each of the four restaurants. There will be a strong emphasis on the running of food, clearing and resetting of tables.

What You’ll Do

• Setting up stations, stocking needed items, and folding napkins.
• Demonstrates consistent and punctual attendance for daily shift meetings.
• Correctly describes all menu items including at least three main ingredients for each item and the method of preparation.
• Assists servers in clearing all unneeded glassware and dishes.
• Ensures the service stations are clean, organized, and well stocked.
• Maintains and correctly handles restaurant equipment and supplies so that unnecessary wear and tear, breakage, and waste does not occur.
• Identifies and reports unsafe or hazardous work conditions.
• Reports all workplace injuries and illnesses to supervisor.
• Promotes the MAC code of conduct in club activities and demonstrates the importance of providing quality service to members.
• Other duties as assigned.

What You’ll Bring

• Possession of a valid food handlers permit.
• Familiarity with proper etiquette for removing dishes and utensils from tables.
• Demonstrated excellence in customer/guest service.
• Ability to interact with members and guests in a professional and courteous manner.
• Ability to memorize menu items, including the ability to describe at least three main ingredients and the method of preparation for each item.
• Ability to perform the essential job functions.

What You’ll Gain

At Multnomah Athletic Club, we believe in taking care of our team members. We offer a wide range of benefits to ensure your well‑being, both inside and outside the club. Here’s what’s in it for you:

• Full‑time employees: medical, dental, and vision insurance.
• Facility access: free access to our exercise room and classes, climbing gym, and pools.
• Convenience: free parking and discounted public transportation passes.
• Retirement: participation in our 401(k) program with an employer match.
• Well‑being: access to our Employee Assistance Program (EAP) for free.
• Perks: discounts on club services and meals.

The Multnomah Athletic Club is an equal opportunity at‑will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.