Sports Bar Manager — Guest Experience & Events

Live; Troy (MI); In loco; USD 55.000 - 72.000; Tempo pieno

Descrizione del lavoro

DraftKings Sports & Social Troy is seeking a Restaurant Manager to oversee daily restaurant operations, ensuring top-notch service and guest satisfaction. You will manage staff, scheduling, and cost control while aligning with brand standards.

You will also drive promotions, monitor performance via guest feedback and financial results, and coordinate safety, training, and compliance across the venue in Troy, MI. This is a full-time on-site role requiring leadership and hospitality expertise.

Competenze

• High school diploma or equivalent and 1–2 years restaurant management experience in a full service restaurant/nightclub or similar setting.
• Hospitality Management Degree or some college preferred.
• Must speak fluent English; other languages preferred.

Mansioni

• Ensure compliance with standards of service and operating procedures.
• Adhere to federal, state and local health/safety regulations and other compliance requirements.
• Supervise day-to-day activities of one or more food and/or beverage outlets or assigned portion of the operation.
• Plan and organize work.
• Communicate and enforce policies and procedures.
• Recommend or initiate staffing actions in accordance with company rules and policies.
• Alert management to potentially serious issues.
• Ensure staff training and certification and proper tools/equipment.
• Greet guests, respond to complaints and implement service recovery guidelines.
• Assist in creating programs and promotions to market items and increase sales.
• Monitor restaurant performance through guest feedback and financial results; take corrective action.
• Maintain procedures for security, inventory storage, and cost control; participate in inventories.
• Aim to achieve revenues, control expenses and labor costs, and maximize profitability.
• Ensure equipment is maintained and facilities are cleaned and stocked.

Conoscenze

Communication skills

Reading & writing

Math & budgeting

Problem solving

Formazione

High school diploma or equivalent

Hospitality management degree preferred

Descrizione del lavoro

DraftKings Sports & Social Troy is seeking a Restaurant Manager to oversee daily restaurant operations, ensuring top-notch service and guest satisfaction. You will manage staff, scheduling, and cost control while aligning with brand standards.

You will also drive promotions, monitor performance via guest feedback and financial results, and coordinate safety, training, and compliance across the venue in Troy, MI. This is a full-time on-site role requiring leadership and hospitality expertise.