Sports Bar F&B Shift Manager (37537)

Agua Caliente Casinos; Cathedral City (CA); Sur place; USD 55 000 - 75 000; Plein temps

Résumé du poste

Agua Caliente Casinos in Cathedral City, CA is seeking a Food & Beverage Outlet Supervisor to oversee daily operations and ensure service from the kitchen to the dining floor meets brand standards.

You will supervise staff, monitor standards, manage inventory and costs, respond to guest inquiries, and ensure compliance with tribal regulations and internal controls. This role requires strong leadership and a commitment to guest satisfaction.

Qualifications

• High school diploma or GED required.
• 2–3 years’ experience in food & beverage management preferred.

Responsabilités

• Monitor day-to-day F&B outlet operations and maintain presentation and service standards.
• Supervise staff within an assigned outlet to ensure quality and service levels.
• Ensure F&B areas comply with company standards and regulations.
• Assist in developing and enforcing departmental policies and procedures.
• Maximize revenue and control costs for the outlet or bar.
• Respond to guest inquiries and coordinate special arrangements.
• Monitor inventory, purchasing, and compliance with regulations.
• Perform administrative tasks including inventory control and payroll.
• May work at casino and/or hotel F&B stations.
• Provide excellent guest service to guests and internal clients.
• Adhere to Tribal Ordinance, ACCRS and SRC controls, and SOPs.

Connaissances

F&B management

Staff supervision

Customer service

Formation

High school diploma/GED

Description du poste

Job Description Summary

Responsible for overseeing the performance and coordination of all daily operations of an outlet.

Essential Duties And Responsibilities (other Duties May Be Assigned)

• Monitor day-to-day F&B outlet operations and take needed action to ensure standards of product presentation and service are being maintained.
• Supervise staff within an assigned outlet to ensure quality and service levels are being met.
• Assure F&B areas are maintained in accordance with company standards, as well as all applicable regulations.
• Assist in developing and managing adherence to departmental policies and procedures.
• Ensure quality control of product and service. Assist in maximizing the revenues of the outlet or bar while minimizing operating costs.
• Respond to guest inquiries and coordinate special arrangements and requests for F&B outlets.
• Monitor & maintain inventory, purchasing supplies, and ensuring compliance with all food and beverage regulations.
• Perform administrative responsibilities to include, but not limited to inventory control, payroll and personnel procedures.
• May be assigned to Food & Beverage workstations of the casino and/or hotel.
• Provide excellent guest service to both guest and internal clients.
• Must adhere to all Tribal Ordinance, Regulations, and the ACCRS and SRC System of Internal Controls, and Standard Operating Procedures.

Access to Sensitive Areas and Information

As per the ACGC Access Matrix

Signatory Ability

Accounting Related Forms

HR Related Forms

Complimentary Vouchers as allowed per Comp Matrix

Supervisory Responsibilities

None

Qualifications

GAMING EXPERIENCE NOT REQUIRED

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION And/or EXPERIENCE

• High school diploma/GED.
• 2-3 years' experience in food & beverage management preferred.

WORKING CONDITIONS/PHYSICAL DEMANDS

To perform this job successfully, the individual must be able to stand, move and work throughout the office area and properties, including walking up to 1 mile, climbing stairs and sitting at a desk/workstation for the duration of the shift. Also, may be subjected to a smoke-filled environment.

The noise level in the work environment is usually moderate but will elevate when located in the casino environment. Must be able to grasp, bend, lift and/or carry or otherwise move goods weighing a minimum of 25 lbs. on an intermittent basis, and sufficient dexterity of hand in order to use office equipment including, but not limited to: a computer keyboard, calculator, general office equipment and multi-line telephone.