SPORTS BAR CASHIER/HOST

PENN Entertainment; Dayton (OH); On-site; USD 30,000 - 40,000; Full time

Job summary

A major entertainment company in Dayton, Ohio, is seeking enthusiastic individuals to join their team. Responsibilities include creating a fun environment for guests, processing transactions, and maintaining a clean workspace. Candidates must be 21+, have a high school diploma or GED, and possess excellent customer service skills. This role offers the chance to work in a fast-paced environment with competitive benefits.

Benefits

Competitive salary

Day-one medical coverage

401(k) matching

Annual performance bonus

Paid time off

Qualifications

• Must be 21 or older.
• Must understand and articulate the menu.
• Must enjoy hosting others.
• Must be comfortable initiating conversations.

Responsibilities

• Foster a fun environment for guests and coworkers.
• Process cash and credit card transactions accurately.
• Ensure adherence to service guidelines and company policies.
• Maintain cleanliness and organization at workstations.

Skills

Outgoing attitude

Teamwork

Ability to follow instructions

Customer service

Education

High school diploma or GED equivalent

Job description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being.Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—mayvaryby position.Paid time off is earned according to the local policy and increases with the length of employment.

Click HEREto discover how we empower team members to grow, thrive, and advance in their careers.

WE LOVE OUR WORK.

• Responsible for fostering a fun environment.
• Responsible for being a gracious host to all guests and co-workers.
• Responsible for promoting a positive influence in the community and participating in company-sponsored events.
• Ensure interactions with internal and external guests follow the guidelines of the ACES Service Program.
• Monitors guest consumption of alcohol and intervenes as needed according to company policy and T.I.P.S training.
• Promotes gaming events and promotions.
• May have to process cash and credit card transactions for guests while maintaining the integrity of all financial controls and responsibilities.
• Maintains a clean and stocked workstation.
• Complies with state, company, and department policies and regulations.
• Must have open availability including all three shifts, weekends, and holidays.
• Create and maintain a seating chart at the direction of your supervisor or manager.
• Responsible for ensuring rotation is done correctly.
• Utilize Host Concepts software to ensure fairness and accuracy in seating.
• Utilize the ACES Service Guidelines, seating and offering a warm and friendly farewell.
• Roll silverware and clean during down time.
• Perform opening and closing side work at the direction of your supervisor or manager.
• Help team members ensure guest is served in a timely manner.
• Serve tables, clearing tables, expediting and running food when needed.
• Assist with bussing tables.
• Keeping the restaurant and host stand clean, organized and sanitized.
• Must be able to understand and articulate the menu to guests.
• Will work special events, as needed.
• Other duties, as needed.

BRING US YOUR BEST.

• Must be 21 or older.
• Must have high school diploma or GED equivalent.
• Must have outgoing, energetic and enthusiastic attitude.
• Must understand and the menu.
• Must enjoy hosting others.
• Must be comfortable initiating conversations and creating a fun environment with our guests.
• Able to promptly and accurately follow instructions given by Supervisor or Manager.
• Must qualify for licensing by Ohio Lottery Commission.
• Must be able to work as a team.
• Must be able to tolerate a high stimulus environment.
• Must be able to work a at a very fast pace and walk long distances throughout the shift.
• Must be able to pass a background check.
• Must have open availability including all three shifts, weekends, and holidays.
• Must be able to respond to visual and oral cues.
• Must meet professional appearance standards as prescribed by company policy.
• Must be comfortable and capable learning new software.

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET and theScore Bet Sportsbook and Casino.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

We're changing entertainment.Follow us.

Equal Opportunity Employer