Sporting Goods Retail Cashier — Customer Experience Pro

Golf Galaxy; Buffalo (NY); On-site; USD 22,000 - 32,000; Full time

Job summary

DICK’S Sporting Goods in Buffalo, NY is seeking a friendly Cashier to deliver exceptional customer service and a smooth front-end experience. You will greet customers, process transactions, promote loyalty programs, and ensure store procedures are followed with high standards.

The role emphasizes helpful, proactive engagement, reliability, and teamwork to support a safe and welcoming shopping environment for all customers and teammates.

Qualifications

• Prior retail sales, cashier, or customer-focused experience preferred.
• Ability to stand, bend, stoop, reach, push, pull and lift up to 35 lbs occasionally.
• Ability to work extended periods of standing or walking.

Responsibilities

• Greet everyone and proactively approach customers to understand their needs and support their shopping experience.
• Process customer sales transactions and returns in accordance with established Front-End procedures.
• Promote company programs (i.e., customer loyalty program participation, warranty sales, private label credit card enrollment, etc.).
• Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.
• Create an inclusive store environment where everyone (teammates and customers) feels welcome, safe, and is treated with respect.
• Take an all-hands-on-deck approach to support the team across the store.
• Perform other tasks as assigned by management.

Job description

DICK’S Sporting Goods in Buffalo, NY is seeking a friendly Cashier to deliver exceptional customer service and a smooth front-end experience. You will greet customers, process transactions, promote loyalty programs, and ensure store procedures are followed with high standards.

The role emphasizes helpful, proactive engagement, reliability, and teamwork to support a safe and welcoming shopping environment for all customers and teammates.