Sporting Goods Department Head

Farm & Home Supply; Keokuk (IA); On-site; USD 17,000 - 22,000; Full time

Job summary

Farm & Home Supply is seeking a dedicated full-time associate to deliver exceptional customer service and support efficient store operations. You will assist customers with special orders, stock merchandise across departments, greet shoppers, and help maintain accurate inventory levels.

The role includes cashier duties and ensuring a safe, clean environment. Team members participate in store meetings, training, and wear multiple hats to support sales goals.

Qualifications

• Minimum age of 21 years.
• Six months of previous retail experience preferred.
• Excellent customer service and communication skills required.
• Illinois residents must carry a valid Firearm Owners Identification card; Missouri/Iowa residents must have a valid driver's license.

Responsibilities

• Assist customers with special order requests and locate merchandise.
• Greet customers within a ten-foot radius.
• Verify proper product rotation and stock levels across departments.
• Operate cash registers and assist with customer carry-outs.
• Maintain a safe and clean work environment and follow loss prevention procedures.
• Follow store guidelines for merchandising, ads, and signage.

Skills

Customer service

Communication skills

Teamwork

Tools

Intranet (Farm & Home)

Outfitter systems

Job description

Reports to

Store Manager, Assistant Manager or Supervisor on Duty

Classification: Non-Exempt / Hourly, FULL-TIME

Job Summary

To provide the best customer service and maximize sales through efficient execution of Company procedures.

Essential Functions

• Help customers with special order requests and locate merchandise as well as inform customers of helpful product knowledge.
• Greet all customers within a ten-foot radius.
• Verify proper product rotation and basic stocking of merchandise in multiple departments.
• Must have basic knowledge of Farm & Home web-based Intranet and The Outfitter systems.
• Remove damaged merchandise from the floor as needed and review and correct outages and overstocks in order to supply proper inventory levels.
• Follow company guidelines for department merchandising and setting store ads and sale signage.
• Identify and display the latest items at designated locations with departmental management approval.
• Demonstrate strong merchandising presentation skills for in-aisles, end caps and displays.
• Ensure a safe and clean work environment while following loss prevention and safety procedures.
• Attend store and job-related meetings along with reviewing the F&H Weekly Update that is distributed to each store every Monday.
• Professionally communicate with Customers, Management, and all store employees.
• Follow all applicable Company, local, state, and federal guidelines.
• Assist with price changes, markdowns, and merchandise labeling.
• Operate cash registers and assist with customer carry-outs.
• Must be able to work evenings, weekends, and holidays.
• Maintain and control organized stock room area.
• Complete required on-line Job Training available on our Outfitters website.
• Consistent attendance for regularly scheduled work shifts is required.

Additional Responsibilities

• Please note that this job description is not designated to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required for this position and may change at any time.
• Other duties and responsibilities that may be required to meet the needs of the business.

Minimum Requirements-Experience and Training

• Minimum age requirement for this position is 21 years old.
• Illinois residents must carry a valid Firearm Owners Identification [F.O.I.D.] card.
• Missouri/Iowa residents-must have a valid Driver’s License.
• Must possess great customer service and communication skills.
• Six months of previous retail experience is preferred.
• Positive attitude with a passion for collaborating with Team Members that want to grow.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the position. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, and climbing all day. The employee must occasionally engage in assisted lifting over 50 pounds. Specific vision abilities required by this position include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Excellent Benefit Package

Our Full-Time Team Members have access to a comprehensive benefits package designed to support their health and financial well-being by enrolling in medical, vision, dental, and life insurance coverage, along with a 401(k)-retirement plan to help build for the future. A variety of additional supplemental benefits are also available, allowing you to tailor coverage to fit your individual needs.

Team Members receive a competitive discount after the first 30 days of employment as well as several other exclusive retail perks.