Sporting Goods Associate

C-A-L Ranch Stores; Elko (NV); On-site; USD 21,000 - 30,000; Full time

Job summary

CAL Ranch Stores in Elko, NV is seeking a frontline firearms associate to conduct firearm transactions within state and federal guidelines, while providing outstanding customer service and accurate POS processing. You will handle transfers, maintain safety, and support daily store operations.

The role requires strict compliance, strong communication, attention to detail, and the ability to adapt to shifting priorities in a busy retail environment. Must be 21+ and able to work as part of a team.

Qualifications

• Basic firearms handling skills and safety etiquette.
• Proven written and verbal communication skills.
• Strong interpersonal and customer service abilities.
• High attention to detail in transactions and records.
• Ability to adapt to changing tasks and priorities.
• Competence with computer systems and email.
• Familiarity with standard retail concepts.

Responsibilities

• Greet customers and answer questions, guiding product locations.
• Execute firearm transfers in accordance with laws and policy.
• Safely handle all firearms and complete purchase transactions.
• Maintain radio communication with associates.
• Know CAL Ranch & Coastal Farm product lines and promotions.
• Provide accurate product knowledge and assist in merchandising.
• Support floor moves, merchandising, and store housekeeping.

Skills

Basic firearms handling

Written and verbal communication

Interpersonal skills

Attention to detail

Adapt to changing work environments

Computer & email literacy

Retail concepts knowledge

Tools

Gun Store Master

Point of Sale system

Job description

Primary Purpose

To be responsible for conducting firearm transactions in adherence to all state and federal laws and regulations by following all company policies; and maintaining customer service as per company standards, generating sales, housekeeping, merchandising, signing, pricing, point of sale operations, processing freight, and loss prevention in adherence to all company policies and store standards.

• Greet and acknowledge every customer, answer customer questions, and help customers find the location of products.
• Explicit knowledge of Gun Store Master and State mandated background check processes.
• Complete all transfer (sales) of firearms in accordance with company policy and state laws and regulations.
• Properly and safely handle all firearms.
• Complete all purchase transactions correctly, specifically as it relates to firearms.
• Constant radio communication with all associates.
• Comprehensive knowledge of the products Country Supplier (CAL Ranch & Coastal Farm and Ranch) sells.
• Maintain an awareness of all product knowledge information and merchandise promotions.
• Assist in floor moves, merchandising, display maintenance and store housekeeping.

Primary Purpose

To be responsible for conducting firearm transactions in adherence to all state and federal laws and regulations by following all company policies; and maintaining customer service as per company standards, generating sales, housekeeping, merchandising, signing, pricing, point of sale operations, processing freight, and loss prevention in adherence to all company policies and store standards.

Essential Duties And Responsibilities

• Greet and acknowledge every customer, answer customer questions, and help customers find the location of products.
• Explicit knowledge of Gun Store Master and State mandated background check processes.
• Complete all transfer (sales) of firearms in accordance with company policy and state laws and regulations.
• Properly and safely handle all firearms.
• Complete all purchase transactions correctly, specifically as it relates to firearms.
• Answer incoming phone calls.
• Constant radio communication with all associates.
• Comprehensive knowledge of the products Country Supplier (CAL Ranch & Coastal Farm and Ranch) sells.
• Maintain an awareness of all product knowledge information and merchandise promotions.
• Assist in floor moves, merchandising, display maintenance and store housekeeping.

Other Duties And Responsibilities

• Help in other departments when needed.
• Perform daily cleaning – such as, but not limited to, vacuuming, replacing full trashes with new trash bags, and sweeping the department floor.
• Other duties assigned as needed.

Qualifications

• Basic knowledge of proper firearms handling skills.
• Proven written and verbal communication skills.
• Strong interpersonal skills.
• Ability to adapt to rapidly changing work environments and to shift priorities accordingly.
• Familiar with how to operate a computer system and email.
• Preferably familiar with standard retail concepts and practices.
• Strong attention to detail.
• Must be at least 21 years of age to comply with firearm and ammunition handling requirements.