Sporting Goods Associate

Coastal Country; Elko (NV); On-site; USD 32,000 - 52,000; Full time

Job summary

Coastal Country in Elko, NV is hiring a front-line team member to assist customers, process firearm transactions, and maintain store standards. You will greet customers, assist with product location, and ensure safe handling of firearms per laws.

The role emphasizes accuracy, customer service, and the ability to adapt to a fast-paced retail environment. Candidates must be 21+, have basic computer and POS skills, and comply with all background checks and safety rules.

Qualifications

• Basic knowledge of proper firearms handling and safety.
• Proven written and verbal communication skills.
• Strong interpersonal skills and teamwork.
• Ability to adapt to rapidly changing work environments and priorities.
• Familiarity with computer systems and email usage.
• Awareness of standard retail concepts and practices is preferred.
• Strong attention to detail.
• Must be at least 21 years old to comply with firearm and ammunition handling requirements.

Responsibilities

• Greet customers and assist with locating products.
• Process firearm transfers and ensure compliance with laws and store policies.
• Safely handle firearms and conduct purchases per policy.
• Answer phone calls and coordinate with team via radio.
• Maintain product knowledge and merchandising standards.

Skills

Firearms handling

Communication

Interpersonal skills

Adaptability

Computer literacy

Retail concepts

Attention to detail

Job description

Primary Purpose

To be responsible for conducting firearm transactions in adherence to all state and federal laws and regulations by following all company policies; and maintaining customer service as per company standards, generating sales, housekeeping, merchandising, signing, pricing, point of sale operations, processing freight, and loss prevention in adherence to all company policies and store standards.

Essential Duties and Responsibilities

• Greet and acknowledge every customer, answer customer questions, and help customers find the location of products.
• Explicit knowledge of Gun Store Master and State mandated background check processes.
• Complete all transfer (sales) of firearms in accordance with company policy and state laws and regulations.
• Properly and safely handle all firearms.
• Complete all purchase transactions correctly, specifically as it relates to firearms.
• Answer incoming phone calls.
• Constant radio communication with all associates.
• Comprehensive knowledge of the products Country Supplier (CAL Ranch & Coastal Farm and Ranch) sells.
• Maintain an awareness of all product knowledge information and merchandise promotions.
• Assist in floor moves, merchandising, display maintenance and store housekeeping.

Other Duties and Responsibilities

• Help in other departments when needed.
• Perform daily cleaning – such as, but not limited to, vacuuming, replacing full trashes with new trash bags, and sweeping the department floor.
• Other duties assigned as needed.

Qualifications

• Basic knowledge of proper firearms handling skills.
• Proven written and verbal communication skills.
• Strong interpersonal skills.
• Ability to adapt to rapidly changing work environments and to shift priorities accordingly.
• Familiar with how to operate a computer system and email.
• Preferably familiar with standard retail concepts and practices.
• Strong attention to detail.
• Must be at least 21 years of age to comply with firearm and ammunition handling requirements.