Sporting Goods Associate

C-A-L Stores Companies Inc; Casa Grande (AZ); On-site; USD 36,000 - 48,000; Full time

Job summary

C-A-L Stores Companies Inc in Casa Grande, AZ is seeking a firearm transaction associate to ensure compliance with state and federal laws while delivering friendly, accurate customer service and handling all point-of-sale activities.

You will perform transfers, background checks, and maintain safety standards for firearms, while assisting customers and supporting store operations including merchandising and housekeeping.

Qualifications

• Basic firearms handling knowledge required.
• Proven written and verbal communication skills.
• Strong interpersonal skills essential.
• Ability to adapt to changing work environments and priorities.
• Familiar with computer systems and email.
• Prefer familiarity with standard retail concepts and practices.
• Excellent attention to detail.
• Must be at least 21 years old for firearm/ammunition handling.

Responsibilities

• Greet and assist customers, answer questions, and help locate products.
• Process firearm transfers per policy and state laws.
• Handle firearms safely and conduct purchases accurately.
• Respond to phone inquiries and maintain radio communication with staff.
• Maintain product knowledge and implement promotions.
• Assist in floor moves, merchandising, and store housekeeping.

Skills

Firearms handling

Communication skills

Interpersonal skills

Adaptability

Computer literacy

Retail concepts

Attention to detail

21+ age

Job description

Description

Primary Purpose

To be responsible for conducting firearm transactions in adherence to all state and federal laws and regulations by following all company policies; and maintaining customer service as per company standards, generating sales, housekeeping, merchandising, signing, pricing, point of sale operations, processing freight, and loss prevention in adherence to all company policies and store standards.

Essential Duties and Responsibilities

• Greet and acknowledge every customer, answer customer questions, and help customers find the location of products.
• Explicit knowledge of Gun Store Master and State mandated background check processes.
• Complete all transfer (sales) of firearms in accordance with company policy and state laws and regulations.
• Properly and safely handle all firearms.
• Complete all purchase transactions correctly, specifically as it relates to firearms.
• Answer incoming phone calls.
• Constant radio communication with all associates.
• Comprehensive knowledge of the products Country Supplier (CAL Ranch & Coastal Farm and Ranch) sells.
• Maintain an awareness of all product knowledge information and merchandise promotions.
• Assist in floor moves, merchandising, display maintenance and store housekeeping.

Other Duties and Responsibilities

• Help in other departments when needed.
• Perform daily cleaning – such as, but not limited to, vacuuming, replacing full trashes with new trash bags, and sweeping the department floor.
• Other duties assigned as needed.

Qualifications

• Basic knowledge of proper firearms handling skills.
• Proven written and verbal communication skills.
• Strong interpersonal skills.
• Ability to adapt to rapidly changing work environments and to shift priorities accordingly.
• Familiar with how to operate a computer system and email.
• Preferably familiar with standard retail concepts and practices.
• Strong attention to detail.
• Must be at least 21 years of age to comply with firearm and ammunition handling requirements.