Sport & Outdoor Team Captain: Lead & Elevate Athlete Experience

DICK'S Sporting Goods; Rockwall (TX); On-site; USD 42,000 - 66,000; Full time

Job summary

DICK’S Sporting Goods is seeking a Team Captain – Sport & Outdoor to coach teammates, drive sales, and ensure athletes find the right gear for their sport. You will lead scheduling, training, and performance reviews to maintain exceptional store operations and customer service.

The role emphasizes leadership, teamwork, and accountability in a fast-paced retail environment, with a focus on helping athletes of all abilities enjoy a top-notch shopping experience.

Qualifications

• High School Diploma or Equivalent required.
• 1–3 years of experience required.
• Previous retail/customer-facing experience required.
• Previous people leadership experience preferred.

Responsibilities

• Deliver outstanding athlete experiences by understanding needs and providing product information.
• Contribute to department plans with leadership and scheduling responsibilities.
• Develop schedules to optimize athlete traffic and ensure payroll goals are met.
• Build and lead a team, supervise teammates, and provide coaching and development.
• Uphold safety, loss prevention, and store policies and procedures.

Skills

Leadership experience

Customer-facing experience

Education

High School Diploma or Equivalent

Job description

DICK’S Sporting Goods is seeking a Team Captain – Sport & Outdoor to coach teammates, drive sales, and ensure athletes find the right gear for their sport. You will lead scheduling, training, and performance reviews to maintain exceptional store operations and customer service.

The role emphasizes leadership, teamwork, and accountability in a fast-paced retail environment, with a focus on helping athletes of all abilities enjoy a top-notch shopping experience.