Splish Splash Cabana Check-In Attendant

Parques Reunidos; Calverton (NY); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking enthusiastic Cabana Check-In Attendants to join their team at a vibrant water park. In this role, you will be the welcoming face for guests, ensuring they have a delightful experience from the moment they arrive. You'll assist with check-ins, provide information about cabana services, and maintain a clean and safe environment. This is a fantastic opportunity for individuals looking to gain experience in customer service while enjoying a fun and dynamic work atmosphere. Join a team that values flexibility and offers exciting perks, including free park admission on your days off!

Benefits

Flexible schedule

Free admission to Splish Splash and all parks

Invitations to exclusive employee events

Qualifications

• Exceptional customer service skills required.
• Ability to communicate effectively with guests and team members.

Responsibilities

• Greet guests with a smile and assist with cabana check-in.
• Ensure cleanliness and safety of cabana areas.
• Resolve guest concerns promptly and courteously.

Skills

Customer Service

Communication

Problem-Solving

Education

No formal education required

Job description

Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states.

Palace Entertainment owns and operates some of the country’s largest and most prestigious venues including: National Historic Landmark, Kennywood Park, America’s Oldest Amusement Park, Lake Compounce, the world’s first ever Cartoon Network Hotel, Best Family Theme Park Dutch Wonderland and a variety of other family-friendly parks and campgrounds throughout the United States.

Palace Entertainment is a subsidiary of Parques Reunidos, one of the leading global operators, with more than 60 different assets (theme parks, zoos and marine parks, water parks and other attractions), spread out over various countries across Europe, North America, the Middle East and Australia.

Cabana Check-In Attendants are responsible for providing superior guest service at the Cabana Check-In booth. This role plays an important part in making a good first impression for guests, so the attendants must always convey a friendly and professional attitude, be great at communication, and be able to delight guests by providing exceptional customer service!

We Are Currently Looking For a

Splish Splash Cabana Check-In Attendant

Roles & Responsibilities

• Welcome and greet all guests with a smile as they approach the cabana areas
• Comply with and enforce all Splish Splash and cabana-specific policies, procedures, and protocols
• Check guests in and assist them with finding their assigned cabana(s)
• Provide guests with accurate information regarding cabana services, amenities, and/or protocols
• Ensure accurate transactions and accounting for daily sales
• Communicate well with guests, co-workers, and leadership regarding cabana policies and procedures
• Ensure that the Check-In area remains clean and safe for our guests
• Assist with keeping cabanas clean and presentable for guests throughout their visit
• Resolve and address guest concerns in a courteous and prompt manner
• Promptly communicate issues or complaints to supervisor, as needed
• Ensure that all cabana areas are free of tripping hazards or any other threats that could potentially injure a guest or another employee
• Assist other departments and positions throughout Splish Splash, as needed
• All other duties assigned by leadership
• Pay Rate: $17.50 / hr.
  
  

Education & Experience

• No education required
• Previous work experience is not required
  
  

Language: Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus.

Requirements

• Must be at least 14 years of age to comply with NY Child Labor Laws
• Ability to work flexible schedule, including evenings, weekends, and holidays
• Must have reliable transportation to and from your scheduled shift
• Ability to comply with all uniform policies
• Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner
• Ability to follow direction, multi-task, and work as part of a team as well as independently
  
  

Physical Requirements

• Ability to stand, walk, and remain on feet for majority of the workday
• Ability to frequently stoop, twist, kneel, bend, squat, or reach above shoulders
• Ability to carry, push, pull, lift, and hold objects weighing 10 pounds or more
  
  

Working Conditions

• Subject to working in both outdoor and indoor areas of the park
• Frequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain and other weather conditions
• Some exposure to dust and chemical cleaning agents
  
  

Team Member Benefits

Working at Splish Splash is about making people happy! It’s about being independent and having fun, making new friends and earning extra money while doing so. As a Splish Splash

employee, you can be the smiling face that makes a great first impression for incoming guests, a cook that serves up tasty treats and culinary delights, a lifeguard who soaks up the sun while keeping guests safe, or a ride operator that keeps guests coming back for more thrills! There are many exciting seasonal job opportunities available to take your summer job to new heights!

Palace Perks & Benefits

• Flexible schedule
• Ability to cross-train and learn unique skills across various departments
• Free admission to Splish Splash and all Palace Entertainment parks on your days off
• Invitations to exclusive company-sponsored employee events throughout the season
  
  

We’ve got great jobs for people just starting out in the workforce, looking for a second job or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further than Splish Splash Apply today!

Do not miss the chance to spark your career now!