Spend Management, Program Manager

Apple Inc.; Cupertino (CA); On-site; USD 137,900 - 207,300; Full time

Benefits offered by this job

Comprehensive medical and dental coverage

Retirement benefits

Discounted products and free services

Educational expense reimbursement

Discretionary bonuses

Job summary

Apple Inc. is looking for a Business & Technology Systems Analyst in Cupertino, California. This role focuses on managing legal matter management and billing solutions and acts as a bridge between business and technology teams. Ideal candidates will have extensive experience in business analysis and legal operations, excellent communication skills, and hands-on experience with matter management systems. The position offers competitive pay and a strong benefits package, including stock options, health benefits, and education reimbursement.

Qualifications

• Bachelor's degree and 6+ years of relevant experience in business analysis, systems analysis, or legal operations.
• Deep, proven Business Analysis and Systems Analysis skills.
• Excellent communication, organizational, and problem-solving skills.
• Experience working within a corporate legal department or law firm environment.
• Hands-on experience with matter management systems and/or eBilling platforms.
• Familiarity with legal billing guidelines and invoice review processes.

Responsibilities

• Manage legal matter management and billing solution.
• Serve as a critical bridge between business stakeholders and technology teams.
• Drive the analysis, design, and delivery of solutions for legal operations.

Job description

Cupertino, California, United States Corporate Functions

Imagine what you could do here. At Apple, new ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The Legal and Global Security Operations (LGS) team is seeking a Business & Technology Systems Analyst to manage the legal matter management and billing solution. This role will be the primary interface between the Spend Operations group and the LGS practice areas in the matter management and billing domain. In this role, you will serve as a critical bridge between business stakeholders and technology teams, driving the analysis, design, and delivery of solutions that support legal operations at scale.

Description

You will bring structure and clarity to complex programs, lead change management efforts, and help ensure our matter management and eBilling systems are optimized to meet the evolving needs of the organization. This is a high-impact role where your analytical rigor, communication skills, and ability to manage ambiguity will make a meaningful difference.

Minimum Qualifications

• Bachelor's degree and 6+ years of relevant experience in business analysis, systems analysis, legal operations, or a related field OR Master's degree in a specialized field (e.g., Information Systems, Business Administration, Law, Computer Science) and 4+ years of relevant experience
• Deep, proven Business Analysis and Systems Analysis skills, including strategic planning and project management; experience with developing KPIs and milestones, data visualization technologies, and implementation
• Excellent communication, organizational, and problem-solving skills, with particular emphasis on data storytelling and driving consensus.
• Experience working within a corporate legal department or law firm environment
• Hands‑on experience with matter management systems and/or eBilling platforms (e.g., TeamConnect, Litify -Salesforce based solution)
• Familiarity with legal billing guidelines, outside counsel management, and invoice review processes

Preferred Qualifications

• Demonstrated experience leading enterprise‑level programs with multiple stakeholder groups
• Proficiency with business intelligence and reporting tools (e.g., Tableau, Power BI, Excel)
• Change management certification (e.g., Prosci ADKAR, CCMP) is a plus
• Project management certification (e.g., PMP, PMI-ACP, Agile/Scrum) is a plus
• Familiarity with common AI tools and platforms

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $137,900 and $207,300, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant.

At Apple, we believe accessibility is a fundamental human right. You’ll find that idea reflected in everything here — in our culture, our benefits and our digital tools. By welcoming as many perspectives as possible, we help you build a career where you feel like you belong.

Learn about accessibility in Apple’s workplace. Learn about reasonable accommodations for job applicants.

Apple accepts applications to this posting on an ongoing basis.