Spend Management, Program Manager

Apple Inc.; Austin (TX); On-site; USD 80,000 - 120,000; Full time

Job summary

Apple Inc. in Austin, Texas is seeking a Business & Technology Systems Analyst to manage legal matter management and billing solutions. In this role, you will work closely with business stakeholders and technology teams to support and optimize legal operations. The ideal candidate will have at least 6 years of relevant experience, strong business and systems analysis skills, and familiarity with legal eBilling platforms. This position emphasizes analytical rigor and communication skills to drive solutions for the Legal and Global Security Operations team.

Qualifications

• 6+ years of experience in business or systems analysis.
• Experience developing KPIs and milestones.
• Excellent data storytelling and problem-solving skills.

Responsibilities

• Manage legal matter management and billing solutions.
• Bridge business stakeholders and technology teams.
• Lead change management efforts within the organization.

Skills

Business Analysis

Systems Analysis

Project Management

Change Management

Communication

Education

Bachelor's degree

Master's degree in a relevant field

Tools

Tableau

Power BI

Excel

TeamConnect

Litify

Job description

Austin, Texas, United States Corporate Functions

Imagine what you could do here. At Apple, new ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish.The Legal and Global Security Operations (LGS) team is seeking a Business & Technology Systems Analystto manage the legal matter management and billing solution.This role will be the primary interface between the Spend Operations group and the LGS practice areas in the matter management and billing domain. In this role, you will serve as a critical bridge between business stakeholders and technology teams, driving the analysis, design, and delivery of solutions that support legal operations at scale.

Description

You will bring structure and clarity to complex programs, lead change management efforts, and help ensure our matter management and eBilling systems are optimized to meet the evolving needs of the organization. This is a high-impact role where your analytical rigor, communication skills, and ability to manage ambiguity will make a meaningful difference.

Minimum Qualifications

• Bachelor's degree and 6+ years of relevant experience in business analysis, systems analysis, legal operations, or a related field OR Master's degree in a specialized field (e.g., Information Systems, Business Administration, Law, Computer Science) and 4+ years of relevant experience
• Deep, proven Business Analysis and Systems Analysis skills, including strategic planning and project management; experience with developing KPIs and milestones, data visualization technologies, and implementation
• Excellent communication, organizational, and problem-solving skills, with particular emphasis on data storytelling and driving consensus.
• Experience working within a corporate legal department or law firm environment
• Hands-on experience with matter management systems and/or eBilling platforms (e.g., TeamConnect, Litify -Salesforce based solution)
• Familiarity with legal billing guidelines, outside counsel management, and invoice review processes

Preferred Qualifications

• Demonstrated experience leading enterprise-level programs with multiple stakeholder groups
• Proficiency with business intelligence and reporting tools (e.g., Tableau, Power BI, Excel)
• Change management certification (e.g., Prosci ADKAR, CCMP) is a plus
• Project management certification (e.g., PMP, PMI-ACP, Agile/Scrum) is a plus
• Familiarity with common AI tools and platforms

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant

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Apple accepts applications to this posting on an ongoing basis.