Speech & Hearing Clinic Operations Lead

Indiana University Bloomington; Bloomington (IN); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Medical and dental insurance

Tuition subsidy for employees

Paid holidays

Job summary

Indiana University Bloomington's Speech & Hearing Sciences department is seeking an administrative support specialist for the Speech and Hearing Clinic and Preschool. The role handles scheduling, billing, and general day-to-day operations to support faculty, staff, and students.

The ideal candidate has a high school diploma, at least one year of medical office experience, strong communication skills, and the ability to multitask in a fast-paced environment; familiarity with insurance

Qualifications

• High school diploma or equivalent required.
• 1 year of medical office or related experience.
• Proficient written and verbal communication skills.
• Maintains professionalism and high quality.
• Able to multitask in a fast-paced environment.

Responsibilities

• Schedules patient appointments to support treatment and patient care.
• Ensures adequate staff resources for patient load.
• Answers phones and provides office information.
• Manages billing, coding, and insurance authorizations.
• Reconciles deposits and handles daily closing procedures.
• Assists with clinic tasks as needed.

Skills

Written & verbal communication

Professionalism

Time management

Quality focus

Multitasking

Insurance verification

eCW familiarity

Education

High school diploma or equivalent

Tools

eCW (eClinicalWorks)

Job description

Indiana University Bloomington's Speech & Hearing Sciences department is seeking an administrative support specialist for the Speech and Hearing Clinic and Preschool. The role handles scheduling, billing, and general day-to-day operations to support faculty, staff, and students.

The ideal candidate has a high school diploma, at least one year of medical office experience, strong communication skills, and the ability to multitask in a fast-paced environment; familiarity with insurance