Specimen Technician II

Quest Diagnostics; Royal Oak (MI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Day 1 Medical

401(k) company match

Employee stock purchase plan

Paid holidays & PTO

Life and disability insurance

Education assistance

Job summary

Quest Diagnostics in Royal Oak, MI is hiring a Specimen Technician II for Monday–Friday, 9:00 PM to 5:30 AM with rotational weekends. The role requires proficient handling of Specimen Processing, mastery of SPT I tasks, and ability to work accurately under production targets in a high‑volume lab environment.

You will perform complex processing steps, maintain documentation, and collaborate with staff to ensure timely test results while upholding safety and quality standards.

Qualifications

• Internal candidates must have minimum 9 months experience and meet SPT I standards.
• Medical terminology knowledge relevant to a clinical lab preferred.
• Experience in a production environment preferred.

Responsibilities

• Proficient in SPT I responsibilities
• Meet productivity and quality standards
• Resolve complex problems routinely
• Understand specimen processing impact on testing
• Identify and resolve specimen issues
• Understand test order vs results relationship
• Complete documentation on time
• Meet prod/accuracy standards within 3 months
• Adhere to Quest Diagnostics policies, safety and compliance
• Perform additional duties as assigned

Skills

Effective communication

Composure under pressure

Work area organization

Interpersonal skills

Flexibility/adaptability

Education

High School Diploma or Equivalent

Job description

Job Description

Specimen Technician II - Royal Oak, MI, Monday to Friday, 9:00 PM to 5:30 AM, with rotational weekends

This position in Specimen Processing is responsible for knowing all of the functions of the SPT I, plus additional functions. This individual will have completed the necessary training consistent with local business unit practices for Specimen Processing and shows proficiency in the following areas: Test ordering policy, specimen requirements related to test ordering. Additionally, must meet accuracy and production standards, and must meet all the job accountabilities and job requirements/environment indicated in the SPTI job description. This position is involved in more complex processing which could include but not limited to A Station, Frozen, CPU (incl. hospital), and Micro.

Job Description

Specimen Technician II - Royal Oak, MI, Monday to Friday, 9:00 PM to 5:30 AM, with rotational weekends

This position in Specimen Processing is responsible for knowing all of the functions of the SPT I, plus additional functions. This individual will have completed the necessary training consistent with local business unit practices for Specimen Processing and shows proficiency in the following areas: Test ordering policy, specimen requirements related to test ordering. Additionally, must meet accuracy and production standards, and must meet all the job accountabilities and job requirements/environment indicated in the SPTI job description. This position is involved in more complex processing which could include but not limited to A Station, Frozen, CPU (incl. hospital), and Micro. employee may be eligible to receive shift differential of 10% for some or all hours worked on second shift and 15% for some or all hours worked on third shift. Additional details on shift differential will be provided if an offer is extended.

Benefits Information

We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program Blueprint for Wellness
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 "MyDay" off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!

Responsibilities

• Demonstrates proficiency in responsibilities of the SPT I
• Meets/exceeds productivity and quality standards
• Solves more complex problems on a routine basis
• Demonstrates a basic understanding of how Specimen Processing impacts the testing laboratory
• Identifies problems and in some cases, may resolve issues with specimen types such as missing information etc.
• Understands the complex relationship between test(s) ordered and received
• Completes all required written documentation, legibly and within the assigned time frame
• Meets standards for production and accuracy within 3 months
• Adheres to all Quest Diagnostics, Inc. policies and procedures, including safety and compliance.
• Performs all other duties as assigned.

Qualifications

Required Work Experience:

Internal candidates must have a minimum of 9 months experience and be meeting all performance standards in the SPT I role

Preferred Work Experience

• Medical background preferred which includes medical terminology applicable to a clinical laboratory
• Previous experience in a production environment preferred

Physical And Mental Requirements

• Position requires data background with abilities to enter 6,000 alphanumeric keystrokes/hour
• Works in a biohazard environment, practicing good safety habits
• Able to sit or stand for long periods
• Handles multiple tasks simultaneously and works in a production environment

Skills

• Communicates effectively with all levels of internal and external staff
• Maintains composure while working under pressure
• Keeps work area neat and clean
• Demonstrates strong interpersonal skills that foster a positive environment
• Demonstrates flexibility and is able to adapt to change

Education

• High School Diploma or Equivalent (Preferred)

About The Team

Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.