Specimen Resolution Specialist I

Genesis-Global-Group; Hamilton Township (NJ); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive Salary

Medical Insurance

Dental & Vision Insurance

Short and Long Term Disability

Life Insurance

401(k) Plan

Paid Vacation & Holiday

Business Casual Environment

Job summary

Medical Diagnostic Laboratories, LLC is a CLIA certified clinical laboratory with multiple state licensing, specializing in state of the art, automated DNA based molecular analysis of a variety of chronic and infectious illnesses. MDL specializes and performs Polymerase Chain Reaction (PCR) with a larger menu of testing available in the field of infectious disease.

Our main theme of research is in the field of Gynecology, Infectious Diseases, Infectious Arthritis, Tick-borne Diseases, Mycology,

Qualifications

• High school diploma required.
• Basic computer literacy required.
• Customer service or phone experience preferred.

Responsibilities

• Contact physicians, sales staff, and clinical lab via fax or phone to clarify missing or discrepant information.
• Fax, log and monitor all discrepancy notices.
• Handle incoming and outgoing phone calls with clients.
• Process test additions and cancellation requests.
• Coordinate the shipping of specimens per the physician’s request.
• Assist SRC Coordinator with projects or additional tasks.
• Performs other similar or related duties as required.

Skills

Basic computer literacy

Customer service experience

Phone communication

Education

High school diploma

Job description

Medical Diagnostic Laboratories, LLC is a CLIA certified clinical laboratory with multiple state licensing, specializing in state of the art, automated DNA based molecular analysis of a variety of chronic and infectious illnesses. MDL specializes and performs Polymerase Chain Reaction (PCR) with a larger menu of testing available in the field of infectious disease.

Our main theme of research is in the field of Gynecology, Infectious Diseases, Infectious Arthritis, Tick-borne Diseases, Mycology,