Specimen Processor

Children's Healthcare of Atlanta; United States; On-site; USD 40,000 - 60,000; Full time

Job summary

Children’s Healthcare of Atlanta is seeking a Laboratory Support Technician to assist clinical laboratory personnel. You will perform pre-analytical processes, manage specimens in the LIS, and help in training new staff to uphold Lean principles.

The role emphasizes accuracy, teamwork, and strong customer service in a fast-paced hospital environment. High school diploma required; associates/bachelors in applied science preferred.

Qualifications

• Must understand basic medical terminology.
• Excellent customer service and communication skills.
• Laboratory computer skills and familiarity with LIS.
• Ability to perform multiple tasks in a high-stress environment while maintaining service quality.
• Fosters professional relationships with colleagues and leaders.

Responsibilities

• Enter orders and receive all specimens in LIS; process specimens per testing requirements.
• Prepare send-out requisitions and samples for referral testing; ensure requisition validity.
• Competent in other departments such as Referral testing or Phlebotomy.
• Manage workflow across pre-analytical areas, front office, and specimen processing; assist in training new employees.
• Maintain equipment, supplies, and a clean, safe work area; follow safety and compliance procedures.
• Promote Lean culture and continuous process improvements.

Skills

Medical terminology

Customer service

Communication skills

Lab computer skills

Lean culture

Multitasking

Professional relationships

Education

Associate’s or Bachelor’s in applied science

High School diploma or equivalent

Tools

LIS (Laboratory Information System)

Job description

Children’s is one of the nation’s leading children’s hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We’re committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always.

Work Shift

Evening

Work Day(s)

Monday, Thursday, Tuesday, Wednesday

Shift Start Time

9:00 AM

Shift End Time

7:30 PM

Worker Sub-Type

Regular

Job Description

Provides assistance and support to clinical laboratory personnel. Performs pre-analytical processes. Works effectively with others to meet patient and care provider needs. Actively promotes a lean work culture by performing team member duties to encourage consistent use of lean principles and processes, including continually seeking work process improvements. Recognizes necessity of taking ownership of own motivation, morale, performance, and professional development. Strives for behavior consistent with being committed to the laboratory’s and Children’s Healthcare of Atlanta’s mission, goals, and values.

Experience

• No minimum experience required

Preferred Qualifications

• Two years of experience with laboratory specimen processing or phlebotomy
• Associate’s or bachelor’s degree in an applied science (biology, chemistry, etc.)

Education

• High school diploma or equivalent

Certification Summary

• No professional certifications required

Knowledge, Skills, and Abilities

• Must understand basic medical terminology
• Must possess excellent customer service and communication skills
• Laboratory computer skills
• Ability to perform multiple concurrent tasks in a frequently stressful environment while maintaining strong customer service standards in dealing with customers and coworkers
• Strives for adult-adult relationships with colleagues, subordinates, and superiors

Job Responsibilities

• Enters orders and receives all specimens in Laboratory Information System (LIS). Processes specimens based on testing requirements. Uses critical thinking principles to determine appropriateness of specimens.
• Accurately prepares send-out requisitions and samples for referral testing. Assures validity of requisition to meet applicable Managed Care and Medicaid guidelines. Processes Lab Corp and Quests specimens from outpatients and draw stations.
• Is competent in other departments, such as Referral testing or Phlebotomy.
• Manages workflow in all pre-analytical areas, the front office, specimen collection, and specimen processing area. Is a resource for clinicians with test ordering management. Is responsible and assists in training new employees.
• Maintains equipment, supplies, and work area. Ensures safe environment which is functional as well as professional in appearance and safe for patient care, the public, and staff. Performs other duties as required by the department.
• Demonstrates familiarity with and follows hospital and departmental policies and procedures, including those pertaining to safety and compliance. Performs quality assurance by monitoring collection pending logs, OL monitor, timed and stat specimens, HRP and the LIS error log. Documents order errors and integrity of specimen issues.
• Actively promotes a Lean culture by performing duties to promote an understanding and consistent use of Lean principals and processes. Using an awareness of how the work performed is valued by the customer, performs duties, makes decisions, takes actions and continually strives to improve work processes.

Children’s Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law.

Primary Location Address

1001 Johnson Ferry Rd

Job Family

Laboratory Services