Specimen Processor

UPMC; Cumberland (MD); On-site; USD 36,000 - 48,000; Full time

Job summary

UPMC Western Maryland is seeking a Specimen Processor to support the laboratory's processing area. The role includes receiving, sorting, identifying, processing, and distributing specimens, entering data into the Laboratory Information System, and assisting with clerical duties.

This full-time position works the 1:45 pm to 10:15 pm shift, with shifts every third weekend and holiday required. Ideal candidates have a high school diploma and 3–6 months of lab or service experience, plus strong

Qualifications

• High School diploma or equivalent.
• 3–6 months of experience in a clinical laboratory, physician's office, or medical environment preferred.
• 3–6 months of experience in a service environment including call center, customer service center, or product distribution/fulfillment center preferred.

Responsibilities

• Receive, sort, identify, process, and distribute specimens.
• Enter requisition information and patient results into the computer system; call statistical results.
• Assist with clerical duties and train new employees.
• Monitor pneumatic tube and courier deliveries to ensure timely processing of specimens.
• Verify patient specimens against requisitions and labels.
• Prepare, package and send specimens to outside locations as needed.
• Disinfect the work area and participate in orientation of new staff.

Skills

Communication skills

Customer service

Oral and written communication

LIS data entry

Education

High School diploma or equivalent

Tools

Laboratory Information System (LIS)

Job description

UPMC Western Maryland – Specimen Processor

UPMC Western Maryland is looking for a Specimen Processor! This position will cover the processing area of the Laboratory. The Specimen Processor will receive, sort, identify, process, and distribute specimens to all technical sections. Enter requisition information and patient results into the computer system; call statistical results, answer phone, code charge slips, train new employees and perform related clerical duties.

This full-time position will primarily cover 1:45 pm to 10:15 pm. Shifts every third weekend and holiday required!

Responsibilities

• Demonstrate service orientation approach by conveying courtesy, respect, enthusiasm and a positive attitude in work situations. Show initiative and offer assistance in the completion of the department's work.Monitor pneumatic tube and courier deliveries to ensure timely processing of specimens.
• Investigate and resolve any requesting mistakes or other specimen problems. Request assistance when needed. Complete quality forms for unacceptable specimens, requesting errors or other problems.Separate by centrifugation. Label appropriate aliquot tubes and transfer as defined by policy; store samples at the appropriate temperature.
• Determine and enter the specimen receive time into the computer. Answer all telephone inquiries concerning proper specimen collection, result, and normal range information. Follow all regulations regarding health and safety concerning the handling of biohazardous patient samples or sharps to prevent exposure.
• Verify patient specimens such as blood, urine and other body fluids with requisitions or labels, making certain that information on the specimens match any paperwork received and correct specimen. Properly request in the Laboratory Information System laboratory information system if needed. Prepare, package and send specimens to outside locations as needed.
• Receive, sort and prioritize ALL specimens according to the laboratory policies. Share specimens as necessary. Notify supervisor of problems and of any requests that need credited or clarified.
• Disinfect the work area after shift and during shift, if needed. Participates in the orientation and training of new laboratory specimen processors. Perform routine technical and related clerical duties as directed.
• High School diploma or equivalent.
• Three to six months of experience in a clinical laboratory, physician's office, or other medical environment preferred, including knowledge of or experience in Medical Terminology and Laboratory Information systems.
• Three to six months of experience in a service environment including call center, customer service center, or product distribution/fulfillment center preferred.
• Good oral and written communication skills required. Ability to communicate effectively with all age groups and populations of external and internal customers (as well as co-workers) both by telephone and in person.

UPMC is an Equal Opportunity Employer/Disability/Veteran