Get a reply from this employer
Your resume and cover letter, tailored to exactly what they’re hiring for.
BD is seeking a field-based Clinical Support Specialist for the Specimen Management unit across multiple states. You’ll observe clinical practices and recommend best-practice process optimizations, engaging with hospital leadership to drive efficiency and better patient outcomes.
You’ll maintain product knowledge as a specimen management expert, collaborate with key opinion leaders, and lead change and process-improvement initiatives aligned with BD’s healthcare objectives.
We are the people who give possibilities purpose BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.
This position reports to the Associate Director of Clinical Support and supports the Specimen Management business unit, Pacific Northwest (WI, MN, CO, WA, ID, IA, ND, SD, WY, MN, OR, NE ) This role observes current clinical practice and recommends Best Practice process optimization in all aspects of clinical laboratory and nursing processes. This service provides clinical effectiveness and enhanced hospital operations. This is a field-based position with most of the time being spent face to face interacting with BD customers.
Fosters a continually evolving partnership between Specimen Management and our valued customers in a Clinical Process advisory capacity
Maintain knowledge and expertise as product specialist for Specimen Management as product and guidelines evolve
Clinical resource specialist engaging with key opinion leaders within the account identifying critical areas for improvement
Drives clear project goals and expectations to achieve process efficiency and department effectiveness goals
Facilitates project process using best practices and financial analysis to help achieve customer identified outcomes
Interview stakeholders, process owners in support of process improvement recommendations
Leads and partners in change management activities associated with process improvement recommendations
Nursing, Laboratory, Infection Prevention, Occupational Health, Pharmacy, Supply Chain, Senior Hospital Management
Continues on-going collaborations to ensure continuous improvement stemming from projects
Bachelors degree in business, nursing, life science or relevant field with MT ASCP, LEAN Certification or obtain within 6 months of hire, Preferred Nursing Background
Minimum of 4-6 years’ experience and demonstrated consistent success in process improvement, best practices, and change management within the Medical Device/IVD industries
Strong financial and analytical skill and applications to selling tools; Basic knowledge of Hospital and Laboratory IT (LIS data)
Duties require ability to integrate projects within BDX Sales Organizations and Marketing Departments
Hospital Lab and or Hospital Infection Prevention Experience preferred.
At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.
For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.
At BD, we are committed to supporting our associates’ well-being, development, and success through a performance-based culture. For this position, BD offers a competitive compensation package along with the following benefits specific to this role:
We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive.
We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.
At BD, we reward, support and develop our associates through our comprehensive Total Rewards program. We are committed to attracting and retaining high quality talent by providing reward and recognition opportunities that promote a performance-based culture, as well as a competitive package of compensation and benefits programs. You can learn more on our career site under " Our Commitment to You .".
Our salary or hourly rate ranges reward associates fairly and competitively. The salary or hourly rate offered is determined by the role's specific requirements, including any applicable step rate pay system at the work location. Salary or hourly pay ranges are influenced by labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location which may also affect the workplace arrangement of the role.