Specimen Collector I - Phlebotomy

Aegis Sciences Corporation; Fort Mitchell (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

Aegis Sciences Corporation is seeking a Specimen Collector - Phlebotomy to collect biological specimens at client sites and ensure specimen integrity through proper labeling, handling, and shipment.

The role requires phlebotomy training or equivalent experience, strong customer service, confidentiality, and the ability to work in a fast-paced environment while adhering to SOPs and safety protocols. Monday–Friday schedule with full-time hours.

Qualifications

• High school diploma or GED required.

Responsibilities

• Follow SOPs for sample collection and ensure chain of custody integrity.
• Maintain records for reporting and eligibility verification.
• Collect biological specimens at client sites for lab testing.
• Ensure samples are labeled, sealed, and properly prepared for shipment.
• Respond to client questions regarding policies and procedures.
• Complete HIPAA and other required compliance training.
• Maintain PPE and safety practices at all times.
• Support billing by verifying patient insurance information when needed.

Skills

Customer service

Written & verbal communication

Attention to detail

Multi-tasking

Team collaboration

Professional demeanor

Security & confidentiality

Education

High school diploma or GED

Phlebotomy training or certification (or 3 years blood collection experience)

Tools

ELR FLUID

Passport insurance verification

Windows OS

Job description

The Specimen Collector - Phlebotomy is responsible for collecting biological specimens (including blood) at client sites for the purpose of conducting scientific testing. Duties will include maintaining the integrity of the collection process, maintaining records for reporting purposes, obtaining initial insurance verification for billing purposes, and packaging the specimens for shipment.

Essential Duties & Responsibilities

• Foster open communication between the client and Aegis Sales Management
• Follow the standard operating procedures (SOPs) for sample collection
• Ensure the integrity of each 'Chain of Custody' and sample:
  • Sufficient sample volume
  • Samples properly labeled and sealed
• Ensure sample requisitions are complete and all information is correct
• Utilize Electronic Lab Requisitions (ELR) "FLUID" for sample submissions
• Answer questions from client/patients regarding Aegis policies
• Complete and maintain required Compliance Training
  • HIPAA Training, etc.
  • Annual Lease Agreements (where required)
• Comply with all applicable safety requirements including the use of personal protective equipment (PPE)
• Order supplies and manage budget with RSM and ASM as required
• Verify insurance information through Passport as needed
• Request/collect payments from patients (where applicable
• Maintain regular communication with Regional Sales Manager and Area Sales Manager
• Support ASM/RSM in his/her marketing and sales objectives with regards to sample collection
• Maintain an excellent working knowledge of Aegis testing services
• Encompass a "can do" attitude and represent Aegis in a professional, positive manner
• Participate in process improvements, including process definition, measurement analysis, and implementation of controls
• Participate in proactive team efforts to achieve departmental and company goals
• Provide leadership to others through example and sharing of knowledge/skill
• Other duties as required and assigned

A Successful Candidate Must Possess

• High School diploma or GED required
• Completion of a phlebotomy training program (from an accredited school or phlebotomy certification program); or a minimum of three (3) years of experience in blood collection required
• Must meet state requirements for phlebotomy certification (where required)
• Ability to work in a fast paced environment while maintaining a focus on quality and extreme confidentiality
• Experience in the medical field is preferred
• Excellent customer service skills are essential to success in this role
• Positive approach and attitude in patient interactions
• Excellent written and verbal communication skills, ability to work on multiple tasks without sacrificing quality, attention to detail, and ability to interact with staff at all levels is required
• Basic computer knowledge including, but not limited to:
  • Ability to send, receive, and monitor emails
  • Basic understanding of web site navigation including URL and how to enter website addresses
  • Ability to maintain and enter usernames/password and understand why credentials are important
  • Basic understanding of ports on a computer (USB for signature pad, printers)
  • Ability to type at least 40 words per minute
  • Experience and understanding of Windows operating system
  • Preferred experience with tablets and use of a stylus
  • Knowledge of how to save or delete files and folders
  • Understanding necessity of security measures

Schedule: Monday through Friday from 8:30 AM-5:00 PM, with a 30-minute lunch, up to 40 hours per week

Aegis Sciences Corporation is an Equal Opportunity Employer