Specialty Team Member: Fresh Food & Customer Delight

Whole Foods Market; Los Altos (CA); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Whole Benefits

Store discount

Paid time off

Health & wellness programs

Team Member perks

Job summary

Whole Foods Market in California is hiring a Specialty team member to support product prep, display, and sales floor upkeep. You will greet customers, maintain clean cases, and ensure product quality and freshness while following safety standards.

This role emphasizes friendly service and proactive selling to meet regional Specialty goals. No prior retail experience is required; training will cover product knowledge and store procedures.

Qualifications

• Ability to learn basic knowledge of all products carried in department.
• Ability to visually examine products for quality and freshness.
• Ability to sell proactively.
• Working understanding of Specialty department and team and WFM quality goals.
• Strong attention to detail
• Strong to excellent communication skills and willingness to work as part of a team.

Responsibilities

• Surprises and delights customers with consistent and delicious food.
• Engages in positive and proactive selling.
• Ensures a fresh and appealing display by keeping cases and shelves clean and well-stocked.
• Checks product to ensure it meets WFM quality standards.
• Monitors spoilage and supply waste to minimize impact on department expenses.
• Assists with sampling program, keeping sample areas full, clean and appealing.
• Maintains back stock in good order.
• Accesses information about market conditions and communicates to customers.
• Ensures temperature, sanitation and sweep logs are completed.
• Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
• Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
• Maximizes sales potential through proper prepping, storing, rotating, stocking, and merchandising product.
• Follows and complies with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
• Maintains a clean and sanitary working/shopping environment; maintains equipment per safety standards.
• Performs opening, mid, and closing duties; ensures pricing accuracy.
• Immediately reports safety hazards and violations.
• Performs other duties as assigned by store, regional, or national leadership.

Skills

Product knowledge

Quality inspection

Proactive selling

Team player

Attention to detail

Clear communication

Customer service

Time management

Food passion

Work ethic

Compliance with SOPs

Job description

Whole Foods Market in California is hiring a Specialty team member to support product prep, display, and sales floor upkeep. You will greet customers, maintain clean cases, and ensure product quality and freshness while following safety standards.

This role emphasizes friendly service and proactive selling to meet regional Specialty goals. No prior retail experience is required; training will cover product knowledge and store procedures.