Specialty Scheduler - Colorectal Practice

CP01 Carilion Medical Center; Roanoke (TX); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Benefits package

Well-being resources

Job summary

Carilion Clinic in Roanoke, VA is seeking a Specialty Scheduler to manage multiple providers' surgery schedules and prepare surgery packets for facilities. You will coordinate pre-/post-surgical care and ensure accurate documentation.

Strong computer skills, typing ability, medical terminology knowledge, and CPT coding familiarity are preferred. This full-time role emphasizes teamwork, excellent patient service, and precise communication across departments.

Qualifications

• High School diploma or equivalent required.
• Computer and word processing knowledge and experience required.
• Keyboarding skills are essential.
• Medical terminology preferred.
• Knowledge of CPT coding preferred.
• Above average organizational skills with attention to detail.

Responsibilities

• Schedules multiple providers' surgery calendars and prepares packets for facilities.
• Communicates patient information and coordinates pre-/post-surgical care with interdisciplinary teams.
• Assists with coordinating tests, authorizations, and pre-certifications.
• Documents patient information and ensures timely notifications to staff and patients.
• Manages daily flow of activities in the surgical scheduling process.

Skills

Computer skills

Typing

Medical terminology

CPT coding

Teamwork

Education

High School diploma

Tools

Word processing software

Job description

Employment Status: Full time
Shift: Day (United States of America)
Facility: 3 Riverside Cir - Roanoke
Requisition Number: R162606

How You’ll Help Transform Healthcare

This is Carilion Clinic ... An organization where innovation happens, collaboration is expected, and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious. Headquartered in Roanoke, Va., you will find a robust system of award winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute. Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. Make your tomorrow with us.

The Specialty Scheduler manages multiple providers surgery schedules. Prepares surgery packets for physicians to take to surgical facilities. Consistently delivers the best in customer service and patient care. Accurately and efficiently communicates patient information as directed and provides information regarding patient to appropriate as necessary. As a team member, demonstrates respect, dignity, kindness and empathy in each encounter with patients, families, visitors and other employees. The Specialty Scheduler Constantly communicates with providers and team members regarding appointments and surgery information on specific patients. Works with department leadership to manage daily flow of activities.Owns communication changes, updates to all departments ensuring quality, efficient care is established. Works with interdisciplinary teams on a daily basis. Performs patient interview to assess pre-operative needs based on anesthesia and physician-specific guidelines Answers telephone calls, screens calls, takes messages and provides information to patients and others in a timely fashion. Works with interdisciplinary teams on a daily basis to coordinate the patient’s surgical care. Posts surgical case information at operating facilities. Documents patient information and distributes to key staff in other facilities by fax, phone or email. Coordinates pre-/post-surgical care for patients including but not limited to: Pre-operative appointments (lab work, medical clearance, History and Physicals, etc.), education classes, and post-operative care. Notifies patients of all surgery-related appointments in writing. Documents in patient medical record. Ensures proper equipment is available for surgery by contacting surgical reps, material management and case documentation. Manages the usage of assigned block time and communicates with other surgery schedulers to identify and release or utilize open time. Implements appropriate actions related to cancellations Maintains OR Utilization report for Carilion Clinic operating facilities, ambulatory surgery centers and other surgical facilities utilized by physicians Documents surgery or procedural information on individual physician calendars in e-mail system or as preferred by physicians. Updates demographics as needed Assists with the scheduling of tests and outside physicians if applicable. Completes authorization or works with the authorization team to ensure pre-certification is completed. Communicates with Financial Counselors regarding any surgeries as it applies to the process.

What We Require:

Education: High School diploma or equivalent education required. Experience: N/A Licensure, Certification, and/or Registration: N/A Other Minimum Qualifications: Computer and word processing knowledge and experience required. Keyboarding skills are essential. Medical terminology preferred. Knowledge of CPT coding preferred. Effective interpersonal, communication and teamwork skills required. Must successfully complete orientation and competency validation for position. Above average organizational skills with attention to detail in work. Strong skill in reading, writing, spelling, grammar, punctuation and mathematical calculations. Maintains composure under pressure. Diffuses tension through effective communication.

This job description is intended to be a representative summary of the major responsibilities and accountabilities performed by incumbents in this role. Incumbents may be required to perform job-related tasks other than those specifically presented in this description.

Compensation Range: $18.70 - $26.18 Employee pay is based on a variety of factors, including qualifications, credentials, education, and prior work experience. The compensation range does not include benefits or pension plan.

Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion is a Drug-Free Workplace.

Carilion understands the importance of prioritizing your well-being to help you develop and thrive. That’s why we offer a well-rounded benefits package, and many perks and well-being resources to help you live a happy, healthy life – at work and when you’re away. When you make your tomorrow with us, we’ll enhance your potential to realize the best in yourself. Below are benefits available to you when you join Carilion: Comprehensive Medical, Dental, & Vision Benefits Employer Funded Pension Plan, vested after five years (Voluntary 403B) Paid Time Off (accrued from day one) Onsite fitness studios and discounts to our Carilion Wellness centers Access to our health and wellness app, Personify Health Discounts on childcare Continued education and training In our workplace, we're devoted to the success of our employees. No matter where you are in your career, we will help you continue to learn, grow, and share your knowledge with others.

Join us and begin your career in a place where every day is a new adventure of creating the future of health care.