Specialty Sales Team Leader

Target; Lititz (Lancaster County); Sur place; USD 30 000 - 50 000; Plein temps

Résumé du poste

Target in Lititz, PA is seeking a Specialty Sales Team Leader to drive guest experience and sales in a fast-paced retail environment.

You will lead a team of hourly associates, coach on service and operations, and collaborate with leaders to execute planograms, promotions, and staging that maximize the guest shopping experience and store performance.

Qualifications

• Guest service fundamentals and experience building a guest-first culture on your team.
• Retail business fundamentals including sales trends, inventory management, and promotions.
• Planning daily/weekly workload to support priorities and goals.
• Leading multiple departments and teams, including interviewing and coaching.

Responsabilités

• Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly experience.
• Ensure every team member is trained and delivers on Target’s guest experience commitments and operations.
• Observe and provide feedback, coach team members, and drive results.
• Review area metrics to identify opportunities and take corrective action to improve guest experience.
• Lead a team of hourly team members and develop a culture of excellent guest service.

Connaissances

Guest service

Team leadership

Merchandising

Planning

Interviewing

Coaching

Description du poste

The starting pay range for this position per hour is $21.50 - $23.50. The full pay range for this position per hour is $21.50 - $36.55

Pay is based on several factors which vary based on position.These include labor markets and in some instancesmay include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves.Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation.Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits

ALL ABOUT TARGET

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

ALL ABOUT SPECIALTY SALES

Ateamof specialized consultants whounderstand what it means to meet our guests where they are at and deliver for them through strong operations, incredible guest experienceand compelling visual merchandising presentations that inspire guests and build the basket.

Teams inApparel and Accessories (A&A),Home,Baby,CoreBeautyand Electronics prioritize guest experience while blending completion of tasks that ensure product is available and easy to shop – pulling, filling, pricing, setting, staging and maintaining the sales floor and the backroom.

• Guestservice fundamentals and experience building a guest-first culture on your team
• Retail business fundamentals,includingdepartment sales trends, inventory management, guest shopping patterns, pricing and promotions strategies
• Planning department(s) daily/weekly workload to support business priorities and deliver sales goals
• Leadingmultiple businesseswhilebalancing team member expertise and effectively leading teams in each department
• Leading a team of hourly team members; including skills in interviewing, developing, coaching, evaluating and retaining talent

As a Specialty Sales Team Leader, no two days are ever the same, but a typical day will most likely include the following responsibilities:

• Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience
• Ensures every team member understands, is trained, and consistently delivers on Target’s guest experience commitmentsand consistent operations
• Actively observes and provides feedback, holding team members accountable while recognizing great guest experience moments
• Reviews area guest, financial, and team outcome metrics to identify opportunities, takes action to improve, andaligns team on the right behaviors and execution, celebrates wins, drives results that deliver outcomes and elevates the guest experience
• Demonstrate a service culture that prioritizes the guest service experience. Model, train and coachteam memberexpectations to deliveronour GUEST service model culture
• Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences
• Plan daily/weekly workloadat the direction of yourdirect leaderand executethe sameto deliver on department and store sales goals and guest engagement, including planning merchandisingsets,make changes and updates tomerchandisesets(planograms), sales plans,eventsand promotions
• Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactions
• Withdirect leaderguidance,develop, coach, and leada team of consultants who are knowledgeable and passionate
• Assign daily tasks to TMs based on planned workload and guest traffic patterns, ensuring alignment with weekly and monthly business priorities set by yourdirect leader
• Encourage team to use tools available in their department (i.e. the fitting room, testers, displays) as an opportunity to welcome, inspire and influence guests by providing personalized recommendations to complete their purchase
• Withdirect leaderguidance, partner with third party vendors to ensure brand standards and merchandising are being met and areas are full and maintained
• Supportteamexecution ofchanges and updates to merchandise sets, andvisual presentationsfor defined categories
• Createinspiring visual moments by ensuring product is organized, signed correctly and merchandised to support seasonal trends
• Support yourdirect leaderin leadingassigneddepartmentareabackroom processes, organization, layout and replenishment of the salesfloor to ensure product is available for guests
• Participate in team hiring and onboarding processes
• Leadyour teaminprioritizing the guest experience by ensuring thefitting rooms are welcoming, clean and safe if applicable to your assigned areas of responsibility
• Support yourdirect leaderin establishing