Specialty Sales Team Leader

Target; California; On-site; USD 34,000 - 59,000; Full time

Benefits offered by this job

Health benefits

Employee discount

Paid time off

401(k) and disability insurance

Job summary

Target is seeking a Specialty Sales Team Leader in a fast-paced retail environment. You will drive guest experience, lead a team of hourly consultants, and ensure execution of merchandising and store standards to meet sales goals.

Responsibilities include planning workloads, coaching staff, and maintaining visual presentations to attract guests and optimize the shopping experience.

Qualifications

• Guest service fundamentals to build a guest-first culture.
• Retail fundamentals including sales trends and inventory awareness.
• Plan daily/weekly workload to support priorities and goals.
• Lead multiple departments and balanced team expertise.
• Experience leading hourly team members with coaching and retention.

Responsibilities

• Consistently deliver guest experience commitments and a friendly environment.
• Ensure team understands and delivers on Target's commitments and operations.
• Observe, provide feedback, and recognize great guest moments.
• Review metrics and take actions to improve guest experience and sales.
• Lead a service culture and coach team expectations to meet standards.

Skills

Guest service

Team leadership

Customer focus

Retail operations

Job description

The starting pay range for this position per hour is $25.00 - $27.00. The full pay range for this position per hour is $25.00 - $42.50

Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications.

In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family.

Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves.

Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation.

Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits .

ALL ABOUT TARGET

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture.

Learn more about Target here.

ALL ABOUT SPECIALTY SALES

A team of specialized consultants who understand what it means to meet our guests where they are at and deliver for them through strong operations, incredible guest experience and compelling visual merchandising presentations that inspire guests and build the basket.

Teams in Apparel and Accessories (A&A), Home, Baby, Core Beauty and Electronics prioritize guest experience while blending completion of tasks that ensure product is available and easy to shop - pulling, filling, pricing, setting, staging and maintaining the sales floor and the backroom.

Skills and Experience

• Guest service fundamentals and experience building a guest-first culture on your team
• Retail business fundamentals, including department sales trends, inventory management, guest shopping patterns, pricing and promotions strategies
• Planning department(s) daily/weekly workload to support business priorities and deliver sales goals
• Leading multiple businesses while balancing team member expertise and effectively leading teams in each department
• Leading a team of hourly team members; including skills in interviewing, developing, coaching, evaluating and retaining talent

Typical Responsibilities

As a Specialty Sales Team Leader, no two days are ever the same, but a typical day will most likely include the following responsibilities:

• Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience
• Ensures every team member understands, is trained, and consistently delivers on Target's guest experience commitments and consistent operations
• Actively observes and provides feedback, holding team members accountable while recognizing great guest experience moments
• Reviews area guest, financial, and team outcome metrics to identify opportunities, takes action to improve, and aligns team on the right behaviors and execution, celebrates wins, drives results that deliver outcomes and elevates the guest experience
• Demonstrate a service culture that prioritizes the guest service experience. Model, train and coach team member expectations to deliver on our GUEST service model culture
• Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences
• Plan daily/weekly workload at the direction of your direct leader and execute the same to deliver on department and store sales goals and guest engagement, including planning merchandising sets, make changes and updates to merchandise sets (planograms), sales plans, events and promotions
• Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactions
• With direct leader guidance, develop, coach, and lead a team of consultants who are knowledgeable and passionate
• Assign daily tasks to TMs based on planned workload and guest traffic patterns, ensuring alignment with weekly and monthly business priorities set by your direct leader
• Encourage team to use tools available in their department (i.e. the fitting room, testers, displays) as an opportunity to welcome, inspire and influence guests by providing personalized recommendations to complete their purchase
• With direct leader guidance, partner with third party vendors to ensure brand standards and merchandising are being met and areas are full and maintained
• Support team execution of changes and updates to merchandise sets, and visual presentations for defined categories
• Create inspiring visual moments by ensuring product is organized, signed correctly and merchandised to support seasonal trends