Specialty Representative, Psychiatry

AbbVie; Boston (MA); On-site; USD 60,000 - 90,000; Full time

Job summary

AbbVie is seeking a Hybrid Specialty Representative (Psychiatry) to cover Massachusetts and New York. The role blends field and remote activities, focusing on engaging healthcare professionals and achieving brand objectives through compliant, data-driven sales calls.

The candidate will travel up to 50–70%, communicate effectively, and maintain HIPAA privacy standards while building lasting professional relationships. A bachelor’s degree or equivalent experience is required.

Qualifications

• Bachelor’s degree or equivalent experience.
• Sales experience preferred / 0–2 years of relevant sales experience required.
• Independent, highly organized with superior communication skills.
• Healthcare industry experience with physicians and staff is preferred.
• Proficient in Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
• Ability to work independently in a fast-paced, quota-driven environment.

Responsibilities

• In-person and virtual coverage for field sales vacancies and related support.
• Use sales techniques to achieve positive results with healthcare professionals.
• Accurate data entry of interactions and follow-up actions per policy.
• Manage daily sales call activity to optimize time and achieve sales objectives.
• Communicate clearly with customers to present product value and respond to questions.
• Complete product and Compliance training and apply it in service to customers.
• Demonstrate ability to work both independently and in a team.
• Process requests for product samples and resources promptly and professionally.
• Project a professional company image in all customer interactions.
• Maintain HIPAA privacy and security guidelines in all activities.

Skills

Sales experience

Communication skills

Phone etiquette

Independent worker

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Office

Outlook

MS Word

Excel

PowerPoint

Job description

Hybrid Specialty Representative, Psychiatry - Massachusetts/New York

Location: Boston, MA, us, Remote

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us atwww.abbvie.com. Follow @abbvie onLinkedIn,Facebook,Instagram,XandYouTube.

Job Description

Candidates may reside in any of the following areas: Boston, MA or New York state.

Our team is searching for high energy, self-motivated, dynamic individuals wishing to join a team environment that values individual achievement in a quota driven/incentivized role. Candidates must be able to work in a fast-paced environment with a continued focus on utilizing phone and in-person channels with healthcare professionals to achieve brand objectives.

Successful candidates will possess strong verbal communication skills, be highly organized, flexible, self-starter and can articulate value on a consistent basis through creating positive customer interactions and lasting relationships.

Responsibilities

• In-person as well as virtual coverage for field sales vacancies and potentially other business needed support
• Ability to use sales techniques to ensure positive results to assigned list of healthcare professionals
• Verify and complete required data entry including details of the interaction, and any follow through actions in accordance with policies and procedures, ensuring data integrity
• Manage daily sales call activity to optimize time and maximize the achievement of sales objectives
• Listen and respond appropriately to customer questions and needs, ensuring acceptance of, or agreement with a "call plan" objective
• Demonstrate thorough knowledge of products and ensure clear, concise and accurate communication of product information with target audiences using proper medical terminology within Compliance guidelines
• Successfully complete all product and Compliance training (self-study, testing, field work and classroom training or electronically) and meet training expectations to service customers within the parameters of the program
• Demonstrate effectiveness working independently and in a team environment
• Process customer requests related to product samples and resources in a timely, accurate, and professional manner
• Project a professional company image through all personal and phone interactions with customers and internal partners
• Display a positive attitude and customer focus, provide timely resolution for all customer issues, concerns, and/or questions
• Be able to manage call activity and messaging with AbbVie approved best practices and compliance regulations
• Effective and timely communication with Manager
• Must safeguard patient privacy and confidentiality by following the guidelines set forth in the Privacy and Security Rules of the Health Insurance Portability and Accountability Act (HIPAA)

Qualifications

• Up to 50-70% travel for in field coverage, national conferences, and training. Requires flexibility to adapt to occasional changes in geographies, travel plans and schedules
• Bachelor’s degree or equivalent experience
• Sales experience preferred / 0-2 years of relevant sales experience is required
• The ability to work independently, highly organized and superior communication skills
• Experience in the healthcare industry involving interaction with physicians and office staff preferred
• Skills demonstrating professional phone etiquette
• Ability to use Microsoft Office, Outlook MS Word, Excel, PowerPoint
• Ability to learn, assimilate information into practice to follow established, mandatory best practices including, but not limited to
  • Daily activity, goals, metrics
  • Expedient, usage of database and other core tools
  • Maintaining strict quality control standards and performance monitoring
  • Partner with field sales, operations, and marketing to further identify methods to improve effectiveness

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state orlocal law:

• The compensation range described below is the range of possible base pay compensation that the Company believes ingood faith it will pay for this role at thetimeofthis posting based on the job grade for this position.Individualcompensation paid within this range will depend on many factors including geographiclocation,andwemayultimatelypaymore or less than the posted range. This range may bemodifiedin thefuture.
• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick),medical/dental/visioninsurance and 401(k) to eligibleemployees.
• This job is eligible toparticipatein our short-term incentiveprograms.

Note: No amount of payis considered to bewages or compensation until such amount is earned, vested, anddeterminable.Theamountandavailabilityof anybonus,commission, incentive, benefits, or anyother formofcompensation and benefitsthat are allocable to a particular employeeremainsin the Company'ssoleandabsolutediscretion unless and until paid andmay bemodifiedat the Company’s sole and absolute discretion, consistent withapplicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visithttps://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html