Hybrid Specialty Representative, Psychiatry - Massachusetts/New York

AbbVie Inc.; Boston (MA); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Paid time off

Medical/dental/vision insurance

401(k)

Short-term incentive programs

Job summary

AbbVie Inc. in Boston, MA is seeking a high-energy Hybrid Sales professional to support field sales and marketing initiatives.

You will engage healthcare professionals via in-person and virtual calls, manage call plans, and ensure data integrity while meeting sales objectives in a fast-paced, compliant environment. The role requires 0–2 years of sales experience (Bachelor’s degree or equivalent), strong communication, and proficiency with Microsoft Office.

Qualifications

• Bachelor’s degree or equivalent experience.
• 0-2 years of sales experience required.
• Strong communication and organizational skills.
• Experience interacting with physicians and office staff preferred.
• Proficient with Microsoft Office.

Responsibilities

• Provide in-person and virtual coverage for field sales and related support.
• Apply sales techniques to achieve positive results with healthcare professionals.
• Log interactions and follow-up actions with data integrity.
• Manage daily sales call activity to optimize time and meet objectives.
• Communicate effectively with customers and team members.
• Demonstrate product knowledge and communicate accurately with medical terminology.
• Complete required product and Compliance training and stay within guidelines.
• Collaborate with field sales, operations, and marketing to improve effectiveness.
• Safeguard patient privacy per HIPAA rules.
• Travel up to 50-70% for field coverage and conferences.

Skills

Independent worker

Strong communication

Phone etiquette

Organization

Education

Bachelor’s degree or equivalent experience

Tools

Microsoft Office Suite

Job description

About AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com . Follow @abbvie on LinkedIn, Facebook , Instagram , X and YouTube.

Candidates may reside in any of the following areas: Boston, MA or New York state.

The Hybrid Sales Team supports Field Sales, operational, and Marketing initiatives utilizing a set of approved best practices, job aides, and quality metrics to build lasting relationships with Healthcare Practices across the nation.

Our team is searching for high energy, self-motivated, dynamic individuals wishing to join a team environment that values individual achievement in a quota driven/incentivized role. Candidates must be able to work in a fast-paced environment with a continued focus on utilizing phone and in-person channels with healthcare professionals to achieve brand objectives.

Responsibilities

• In-person as well as virtual coverage for field sales vacancies and potentially other business needed support
• Ability to use sales techniques to ensure positive results to assigned list of healthcare professionals
• Verify and complete required data entry including details of the interaction, and any follow through actions in accordance with policies and procedures, ensuring data integrity
• Manage daily sales call activity to optimize time and maximize the achievement of sales objectives
• Listen and respond appropriately to customer questions and needs, ensuring acceptance of, or agreement with a “call plan” objective
• Demonstrate thorough knowledge of products and ensure clear, concise and accurate communication of product information with target audiences using proper medical terminology within Compliance guidelines
• Successfully complete all product and Compliance training (self-study, testing, field work and classroom training or electronically) and meet training expectations to service customers within the parameters of the program
• Demonstrate effectiveness working independently and in a team environment
• Process customer requests related to product samples and resources in a timely, accurate, and professional manner
• Project a professional company image through all personal and phone interactions with customers and internal partners
• Display a positive attitude and customer focus, provide timely resolution for all customer issues, concerns, and/or questions
• Be able to manage call activity and messaging with AbbVie approved best practices and compliance regulations
• Effective and timely communication with Manager
• Must safeguard patient privacy and confidentiality by following the guidelines set forth in the Privacy and Security Rules of the Health Insurance Portability and Accountability Act (HIPAA)
• Up to 50-70% travel for in field coverage, national conferences, and training. Requires flexibility to adapt to occasional changes in geographies, travel plans and schedules

Qualifications

• Bachelor’s degree or equivalent experience
• Sales experience preferred / 0-2 years of relevant sales experience is required
• The ability to work independently, highly organized and superior communication skills
• Experience in the healthcare industry involving interaction with physicians and office staff preferred
• Skills demonstrating professional phone etiquette
• Ability to use Microsoft Office, Outlook MS Word, Excel, PowerPoint
• Ability to learn, assimilate information into practice to follow established, mandatory best practices including, but not limited to
• Daily activity, goals, metrics
• Expedient, usage of database and other core tools
• Maintaining strict quality control standards and performance monitoring
• Partner with field sales, operations, and marketing to further identify methods to improve effectiveness

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:

The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.

We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.

This job is eligible to participate in our short-term incentive programs.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more: https://www.abbvie.com/join-us/reasonable-accommodations.html