Specialty Product Manager, Global Diagnostics

Zoetis, Inc; Parsippany-Troy Hills (NJ); On-site; USD 93,000 - 151,000; Full time

Job summary

Zoetis, Inc. in Parsippany, NJ is seeking a Product Manager to own the product roadmap and strategy from cradle to grave, coordinating cross-functional teams to deliver patient-centered veterinary diagnostic products.

The role emphasizes VOC-driven discovery, ROI assessments, and long-term customer value through continuous improvement and prioritization. You will lead a cross-functional product team, align with Commercial, and communicate plans and updates across Medical, Support, and Sales.

Qualifications

• Experience driving product vision and strategy with cross-functional teams.
• Knowledge of veterinary needs and animal hospital best practices.

Responsibilities

• Define product vision and strategy and maintain backlog.
• “Continuous product discovery” through customer conversations and VOC.
• Align with Commercial on financial and strategic goals.
• Know product users and operations to translate into clear requirements.
• Monitor KPIs and ROI for projects and prioritize investments.
• Lead CFPT and sub-teams; ensure timely delivery of roadmap items.
• Advocate for products and communicate updates to Commercial, Medical, and Support teams.
• Own meeting cadence, agendas, and cross-team follow-through.

Skills

Action-oriented

Empathy

Storytelling

Team player

Global mindset

Operational rigor

Organization

Education

BA/BS in science or business

MBA/DVM/PhD preferred

Job description

States considered: Parsippany, NJ

Role Description

POSITION SUMMARY

• Accountable for assigned products, owning the product roadmap, vision, and strategy from cradle to grave, including budget guidance
• Bring strong project leadership capabilities to coordinate cross-functional work, maintain momentum, and drive execution of roadmap priorities
• Incorporate inputs from subject matter experts (SMEs) on a Cross Functional Product Team (CFPT) to define problem statements and prioritize product backlog
• Lead the CFPT and sub-teams in product break-fix needs, constant maintenance, performance improvements, and delivering enhancements and innovations that create long-term customer value
• Able to influence colleagues, stakeholders, and key executives through the use of data and logic
• Attune to customer needs in veterinary medicine and their experience using our diagnostic products to be better positioned to delight our customers and improve animal health with product features

POSITION RESPONSIBILITIES

Define problem statements and product vision + strategy, and maintain product backlog by:

• Conducting continuous product discovery, which is a sustained practice of experimentation and customer conversations to inform product development decisions, which is key to being acknowledged as a Voice of Customer (VOC) expert
• Aligning with Commercial teams on product financial and strategic goals
• Knowing the product users, product operations, and connecting the two into clear product requirements; this includes an in-depth understanding of veterinary needs and best practices within animal hospitals
• Monitoring product performance and Key Performance Indicators (KPIs)
• Providing ROI assessments for projects and understanding when to make tradeoffs in investing between projects and features
• Bringing on-the-ground feedback into the product backlog with a long-term strategy in mind
• Putting emphasis on continuous improvement and prioritization
• Delivering on open items in product backlogs with a planned release schedule

Lead CFPT and sub-team collaboration by:

• Guiding empowerment of these CFPTs to make key decisions
• Assigning team-level Objectives and Key Results (OKRs)
• Working effectively with other functions within Zoetis, which includes team building, facilitation, giving and receiving feedback, and promoting psychological safety
• Clearly communicating priorities, decisions, and next steps to keep projects moving forward
• Owning meeting cadence, agenda discipline, tracking, and follow-through across teams
• Identifying and leveraging team members to come up with creative solutions to solve customer problems, and understanding that consistent innovation is the result of each product team member contributing their passion and their ideas
• Holding teams accountable to results and not being afraid to sign up for these results
• Being the VOC

Be an internal advocate, product expert, and product evangelist:

• Driving all facets of product experience in new product launches across global markets, supporting customer, colleague, and company preparation efforts, and helping transfer materials and expertise to the commercial and medical teams
• Communicating regularly with Commercial, Medical, and Support teams on product update and deployment plans, including creating documentation needed to assist with training and service
• Tracking industry trends and the competitive landscape
• Operating as product owner in the ZTD software release process
• Working with a network of research veterinarians and/or experts in a variety of veterinary disciplines
• Partnering with Zoetis Business Development (BD) and GMS External Supply/Procurement to negotiate or re-negotiate agreements, if applicable to the product

ORGANIZATIONAL RELATIONSHIPS

We empower our product teams to create value and solve hard problems in ways that our customers love, yet work for our business. Our product teams are cross-functional and durable, generally comprised of the Product Manager leading and partnering with key functions at Zoetis, including Global Commercial (Marketing, Support, and Sales) & Medical, VMRD (Zoetis Research & Development), ZTD (Zoetis Tech & Digital), and GMS (Zoetis Global Manufacturing and Supply) teams, along with partner OEM development (if applicable).

RESOURCES MANAGED

Financial Accountability

Accountable for the business viability of the product, including, but not limited to, revenue and costs to build, sell, and market your product, operating within the laws of the countries you sell in, holding up end in partnerships/agreements (if applicable), and fitting within the brand promise of the entire company's offerings. In addition, the product manager will lead the development budget planning process across the organization for the product(s) assigned.

EDUCATION AND EXPERIENCE

Experience:

• 3+ years in Product Management, product development role, or equivalent industry experience
• Demonstrated ability to learn multiple functional areas of business - engineering, design, finance, sales, or marketing
• Proven ability to engage with SMEs and company leaders in a constructive and collaborative relationship

Education:

• BA/BS degree in a scientific discipline or business
• MBA, DVM, PhD or other advanced degree preferred, but not required

TECHNICAL SKILLS REQUIREMENTS

Skills/Traits:

• Action-oriented: "can do" and "does do" attitude; authentically engaged with people and situations with high energy and proactive problem-solving acumen
• Displays empathy and curiosity: demonstrated deep commitment to internal colleagues and customers; loves getting to the "why" and is open to new ideas
• Passionate, enthusiastic, and storytelling: be the fuel that inspires colleagues and drives contagious excitement for the product
• Team player: loves being part of a team, both leading and serving
• Accountable with a global mindset commits to stretch goals and delivers; holds self to highest performance standards; takes ownership for mistakes; delivers tough messages directly
• Humble and hungry: confidence without arrogance; driven to continually improve regardless of prior successes or failures
• Operational rigor: holds project plans, tracking, status and documentation to a high standard
• Demonstrates strong organization abilities: attention to detail, effective time management, active listening, concise communication and writing skills, and great follow-through

This position could also require supporting vendor relationships and travel both domestically and internationally (up to 20%).

The US base salary range for this full-time position is $93,000 - $151,000. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the base pay target range for new hire salaries for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

This position is also eligible for short-term incentive compensation. This position is also eligible for long-term incentives.

In addition to compensation, Zoetis offers a comprehensive benefits package that supports the physical, emotional and financial wellbeing of our colleagues and their families includinghealthcare and insurance benefits beginning on day one, a 401K plan with a match and profit-sharing contribution from Zoetis, and 4 weeks of vacation.

Visit zoetisbenefits.com to learn more.

Full timeRegularColleague

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