Specialty Pharmacy Technician – CarePlus Team

CVS Health; Collierville (TN); On-site; USD 23,000 - 36,000; Full time

Benefits offered by this job

Benefits package

Job summary

CVS Health in Collierville, TN seeks a full-time Pharmacy Technician to support our CarePlus Specialty Pharmacy team specializing in MS, Oncology, Hepatitis, HIV, and more. You will assist customers, manage inventory, and process transactions within the POS system.

You will collaborate with pharmacists and technicians to deliver accurate, compassionate service and ensure timely handling of requests, with a focus on safety and quality in every interaction.

Qualifications

• Valid Tennessee Pharmacy Technician Registration.
• 6+ months experience in customer service within healthcare or similar service.
• CPhT or ExCPT Certification preferred.

Responsibilities

• Assist customers by responding to specialty product inquiries and recommending solutions.
• Maintain specialty retail store operations: inventory, restocking, displays.
• Communicate promotions and product updates to customers.
• Gather customer complaints or concerns for management to improve service.
• Monitor sales metrics such as revenue, units sold, and conversion rates.
• Process transactions and handle cash in the POS system.
• Collaborate with specialty retail associates and technicians to ensure a positive experience.
• Prioritize tasks and manage workloads to meet requests and services deadlines.
• Provide basic repairs or step-by-step guidance for specialty products/services.

Skills

Customer service

Team collaboration

Attention to detail

Education

High School diploma or equivalent

Tools

POS system

Job description

CVS Health in Collierville, TN seeks a full-time Pharmacy Technician to support our CarePlus Specialty Pharmacy team specializing in MS, Oncology, Hepatitis, HIV, and more. You will assist customers, manage inventory, and process transactions within the POS system.

You will collaborate with pharmacists and technicians to deliver accurate, compassionate service and ensure timely handling of requests, with a focus on safety and quality in every interaction.