Specialty Pharmacy Technician

Shields Health Solutions; Jacksonville (FL); On-site; USD 25,000 - 30,000; Full time

Job summary

Shields Health Solutions is seeking a qualified Pharmacy Technician in Florida to provide integrated support to patients and pharmacists, including medication adherence and safe dispensing. The role requires completion of duties under pharmacist supervision and active state licensure.

You will interpret prescriptions, prepare medications for delivery, handle insurance issues, maintain inventory, and assist with data entry and reporting.

Qualifications

• Pharmacy technicians must be registered with the State of Florida and nationally certified as a CPhT or equivalent is preferred but not required.
• 1+ years of experience required, 5+ years preferred.
• High school diploma or GED required; strong computer skills with MS Office.
• Data entry and computer skills will be evaluated during pre-employment.

Responsibilities

• Interpret and enter prescriptions.
• Clarify prescription orders with pharmacist/clinician.
• Label and fill prescriptions for pharmacist verification.
• Perform pharmaceutical calculations.
• Identify medications requiring special storage or handling.
• Prepare medications for delivery to patients/departments.
• Answer, resolve, triage inquiries; conduct outbound adherence checks.
• Secure refill prescriptions and assist with insurance issues.
• Maintain pharmacy inventory and data management.
• Communicate with patients over the phone to raise adherence awareness.
• Contribute to process improvements and operational objectives.

Skills

Pharmacy calculations

Customer communication

Data entry

Microsoft Office

Education

High school diploma or GED

Pharmacy Technician Certification (CPhT)

Job description

The successful candidate will provide integrated support to patients and pharmacists by providing a 'hands-on\" approach to total quality patient care through the delivery of a full continuum of medication adherence support. We are seeking a highly motivated, self-starter who is looking for an exciting career path with a fast-growing company in the specialty pharmacy management services.Candidates MUST be registered as a technician with the State of Florida.

Job Duties:

• Interpret and enter prescriptions.
• Clarify prescription orders with pharmacist and/or clinician as appropriate.
• Label and fill prescriptions for the pharmacist to verify.
• Perform pharmaceutical calculations.
• Identifies medications requiring special storage and/or handling such as hazardous medications and/or refrigerated medication.
• Identify and assembling supplies necessary for select medications such sharps containers, needles/syringes, alcohol swabs, Band-Aids.
• Prepares medication for delivery to patients and departments.
• Answers, resolves, and triages inbound inquiries.
• Provides outbound therapy/medication adherence check-ups.
• Secures refill prescriptions.
• Resolves insurance related issues and assists patients with various forms of financial assistance.
• Maintains pharmacy inventory including drug ordering and receiving.
• Communicate directly with patients over the phone to assist them in the awareness of their medications.
• Achieve operational objectives by inputting data, performing adjudication on test claims and preparing action plans for follow-up.
• Manage, organize, and update relevant data using database applications.
• Apply observations and recommendations to operational issues, increased productivity, quality, and customer-service standards.
• Identify trends, resolves problems; recommend improvements; implements change.
• Actively participates in process improvement initiatives.
• Acts as a value-added business partner to stakeholders throughout the organization.
• Protects organization's value by keeping information confidential.
• Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
• Other duties as assigned

Experience/ Education:

Required Licensure/Certification: We are seeking experienced pharmacy technicians who are registered with the State of employment and nationally certified as a CPhT or equivalent preferred not required. Should certification need to be obtained for a particular state or updated at the time of employment, the applicant will commit to obtaining the required certification within a mutually agreed upon timeframe. Continued employment is contingent upon meeting these requirements.

Years of Experience: Required 1+ years, Preferred 5+ years’ experience as a Pharmacy Technician

Education: High school diploma or GED required

Solid computer skills are required, including proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint) for communication, documentation, and data management, as well as, navigating the internet and web-based platforms. Data entry and computer skills will be evaluated through an assessment as part of the pre-employment process.

Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Shields Health Solutions is committed to providing an inclusive hiring experience; if you need assistance or accommodation during the application or interview process, please email [e-mail].

We use Greenhouse’s AI-powered Talent Matching tool to compare your application against our job requirements.