Specialty Pharmacy Technician

UnitedHealth Group; Flint (MI); Hybrid; USD 22,000 - 40,000; Full time

Job summary

UnitedHealth Group's Optum unit is seeking a Specialty Pharmacy Technician to interpret and enter prescription data, handle calls from patients, physicians and pharmacists, and deliver high-quality service in a fast-paced, high-volume environment. You will work across multiple computer systems and provide medication details and clinical information as needed.

The role offers an 8-hour CST shift, potential weekend/overtime, and telecommuting options for residents of Michigan, Arizona, Florida or

Qualifications

• High School Diploma or GED.
• Current Pharmacy Technician license in state of employment.
• 1+ years of prescription processing experience.
• 1+ years of computer navigation and MS Office (Excel/Outlook/PowerPoint/SharePoint).
• Availability 7 AM–7 PM, Monday–Friday; overtime may be required.
• Residence in MI, AZ, FL, or TX.

Responsibilities

• Verify appropriate and accurate patient information.
• Enter prescription data into pharmacy system.
• Contact patients, pharmacists, and providers to resolve issues.
• Other assignments and projects as needed.
• Maintain proficiency and quality as standardized by the department.

Skills

Pharmacy experience

Microsoft Office

Customer service

Pharmacy operations

Education

High School Diploma/GED

Current Pharmacy Technician license

Tools

Pharmacy software

Job description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best.Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale.Join us to startCaring. Connecting. Growing together.

As a Specialty Pharmacy Technician, you'll be responsible for interpreting and entering prescription data in our pharmacy system, answering incoming calls, and completing outbound calls to / from patients, physicians and pharmacists while ensuring a high level of customer service and maximized productivity. Along the way, you'll discover the training, support, and career opportunities you'd expect from a Fortune 5 leader.

This role is equally challenging and rewarding. You'll need to work within multiple computer systems simultaneously as you respond to questions or provide specific medication details / clinical information. It's a fast paced, high-volume environment where our members are counting on us to deliver these important, sometimes life - saving medications in an accurate and efficient manner.

Schedule

8-hour shift between 7am - 7pm CST, Monday - Friday with possibility of weekends and overtime.

If you reside in Michigan, Arizona, Florida, or Texas, you'll enjoy the flexibility to telecommute* as you take on some tough challenges.

Primary Responsibilities

• Verify appropriate and accurate patient information
• Enter prescription data into pharmacy system
• Contact patients, pharmacists, and providers to resolve issues
• Other assignments and projects as needed
• Maintain proficiency and quality as standardized by the department

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

• High School Diploma/GED
• Current Pharmacy Technician state license in state of employment without restrictions
• 1+ years of pharmacy prescription processing experience
• 1+ years of experience with computer navigation and Microsoft programs such as Excel, Outlook, PowerPoint, and SharePoint
• Ability to work between the hours of 7 AM to 7 PM Monday through Friday. Shift will be consistent once determined. Overtime may be required on weekdays and weekends as needed
• Reside in one of the following states: Michigan, Florida, Arizona, Texas

Preferred Qualifications

• Specialty pharmacy experience
• National Pharmacy Technician Certification (CPhT or NHA)

Telecommuting Requirements

• Required to have a dedicated work area established that is separated from other living areas and provides information privacy
• Ability to keep all company sensitive documents secure (if applicable)
• Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service
• Telecommuting is not to be used as a substitute for children or dependent care. In order to dedicate full attention to work duties, employees must establish or continue regular child or dependent care arrangements while telecommuting.

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $29.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline

This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

#RPO, #GREEN