Specialty Pharmacy Representative

Allina Health; Minneapolis (MN); On-site; USD 70,546,896 - 96,678,590; Full time

Benefits offered by this job

Medical/Dental

PTO/Time Away

Retirement Savings Plans

Life Insurance

Disability insurance

Tuition Reimbursement

Job summary

Allina Health in Minneapolis, MN is seeking a Pharmacy Technician to provide exceptional customer service in a fast‑paced environment. You will coordinate patient intake, insurance processes, and medication delivery for specialty drugs, ensuring smooth care transitions for patients.

The role requires 18+ years, 0–2 years of technician experience, and MN tech registration. Competitive pay and comprehensive benefits accompany this position.

Qualifications

• Must be 18 years of age with education and/or experience to meet required functional competencies.
• 0 to 2 years of experience as a Pharmacy Technician.
• Registered Pharmacy Technician – MN Board of Pharmacy required upon hire.

Responsibilities

• Provides excellent customer service in a fast-paced environment.
• Coordinates patient intake, coverage determination, payment coordination, and delivery methods for specialty medications.
• Verifies insurance eligibility and benefits; aids with prior authorizations and formulary resolutions.
• Tracks patient and medication utilization; participates in safety and quality programs.

Skills

Customer service

Education

ASHP accredited pharmacy technician training program

Job description

Location

2925 Chicago Ave, Loading Dock, Minneapolis, MN 55407-1321

Job Summary

Allina Health is a not‑for‑profit health system that cares for individuals, families and communities throughout Minnesota and western Wisconsin. If you value putting patients first, consider a career at Allina Health. Our mission is to provide exceptional care as we prevent illness, restore health and provide comfort to all who entrust us with their care. This includes you and your loved ones. We are committed to providing whole‑person care, investing in your well‑being, and enriching your career.

Key Position Details

• 1.0 FTE (80 hours per two‑week pay period)
• 8‑hour day shifts
• Occasional weekends

Job Description

Provides excellent customer service in a fast‑paced environment. Coordinates patient intake, coverage determination, payment coordination, and delivery methods to ensure seamless patient care for those obtaining specialty medications.

Principal Responsibilities

• Performs customer service
  • Manages large call volumes.
  • Assists patients with any non‑clinical questions and/or concerns.
  • Supports patient intake, accurately enters patient demographics, history and order information into the practice management system(s).
  • Completes referrals to specialty providers, home health, etc., where needed.
  • Arranges for the proper delivery of the medication when needed.
• Processes insurance
  • Verifies insurance eligibility and benefits and records the information in Excellian.
  • Supports providers and payers to expedite prior authorizations and/or formulary exceptions when needed.
  • Helps facilitate financial support and prescription assistance for patients.
• Ensures compliance
  • Tracks patients and medication utilization.
  • May participate in accreditation maintenance and monitoring of defined metrics.
  • May participate in safety and quality program.
• Other duties as assigned.

Required Qualifications

• Must be 18 years of age with education and/or experience needed to meet required functional competencies as listed on the job description.
• 0 to 2 years of experience as a Pharmacy Technician.

Preferred Qualifications

• Vocational or Technical Training from an American Society of Health‑System Pharmacists (ASHP) accredited pharmacy technician training program.
• 2 to 5 years of experience with advanced knowledge of insurance processing, prior authorizations and formulary resolutions.

Licenses/Certifications

• Registered Pharmacy Technician – MN Board of Pharmacy required upon hire.
• Certified Pharmacy Technician – Pharmacy Technician Certification Board required within 180 days.

Physical Demands

• Sedentary.
• Lifting weight up to 10 lbs. occasionally, negligible weight frequently.

Pay Range

Pay Range: $24.62 to $33.74 per hour. The pay described reflects the base hiring pay range. Your starting rate would depend on a variety of factors including, but not limited to, your experience, education, and the union agreement (if applicable). Shift, weekend and/or other differentials may be available to increase your pay rate for certain shifts or work.

Benefit Summary

Allina Health believes the best way to provide safe and compassionate care for our patients is by nurturing the passion of those who care for them. That's why we devote extraordinary resources to help you grow and thrive – not only as a professional but also as a whole person. When you join our team, you have access to a wealth of valuable employee benefits that support the total well‑being – mind, body, spirit and community – of you and your family members.

Allina Health is all in on your well‑being. Because well‑being means something different to everyone, our award‑winning program provides you with the resources you need to help you navigate your personal journey. This includes well‑being dollars, dedicated well‑being navigators, and many programs, activities, articles, videos, personal coaching and tools to support you on your journey.

In addition, Allina Health offers employee resource groups (ERGs) – voluntary, employee‑led groups that serve as a resource for members and organizations by fostering a diverse, inclusive workplace aligned with the organization's mission, values, goals, business practices, and objectives. Allina Health also engages employees in various community involvement and volunteering events.

Benefits include:

• Medical/Dental
• PTO/Time Away
• Retirement Savings Plans
• Life Insurance
• Short‑term/Long‑term Disability
• Voluntary Benefits (vision, legal, critical illness)
• Tuition Reimbursement or Continuing Medical Education as applicable
• Student Loan Support Benefits to navigate the Federal Public Service Loan Forgiveness Program
• Allina Health is a 501(c)(3) eligible employer

*Benefit eligibility/offerings are determined by FTE and if you are represented by a union.