Specialty Pharmacy Certified Technician PRN

St. Elizabeth HealthCare; Elizabeth (NJ); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a dedicated team at a forward-thinking healthcare provider as a Specialty Pharmacy Certified Technician. In this vital role, you'll assist in the dispensing of medications, ensuring compliance with state and federal laws while providing exceptional customer service. You'll engage with patients and families, monitor inventory, and support various pharmacy services, including hospice and specialty pharmacy needs. This position offers a unique opportunity to make a meaningful impact in the community by ensuring that patients receive the medications they need in a timely and accurate manner. If you're passionate about healthcare and customer service, this role is perfect for you.

Qualifications

• Must possess critical thinking and problem-solving skills.
• PTCB or NHA certification required for the role.

Responsibilities

• Assist with medication dispensing and inventory management.
• Provide exceptional customer service and support to pharmacy clients.

Skills

Critical thinking

Customer service skills

Understanding of the Metric system

Typing and computer knowledge

Medical terminology

Knowledge of top 100 drugs

Education

High School Graduate or equivalent GED

PTCB or NHA certification

BOP Registration

Tools

Microsoft Excel

Job description

Specialty Pharmacy Certified Technician PRN

Engage with us for your next career opportunity. Right Here.

Job Type:

Regular

Scheduled Hours:

0

Job Summary:

The technician, under the direct supervision of a licensed pharmacist and in accordance with all state and federal laws, assists with the selection, procurement, storage, preparation, record keeping, financial reconciliation, and dispensing of all medications dispensed to outpatients through Medical Village Pharmacy. Provide guided oversight and coordination of hospice, 3rd party claims, offsite facilities (Mubea, Aurora Casket, etc.), and assist with Discharge Medication Delivery Service prescription filling and/or Specialty Pharmacy. Monitor the inventory and ordering process. They must demonstrate respect, dignity, kindness, and empathy in each encounter with all patients, families, visitors, and other employees regardless of cultural background.

Job Description:

• Answer phone in a timely and courteous manner while complying with HIPAA.
• Immediately greet customers in a warm and friendly manner as they enter the pharmacy and assist with their needs.
• Solve issues that arise in a timely manner; documenting all relevant information on the patient's record.
• Assure stock is in date by overseeing expiration date checking of assigned area as well as cleaning/organizing pharmacy following the 5 Ss (Sort, Straighten, Shine, Standardize, and Sustain).
• Monitor and track hospice prescriptions assuring proper documentation, accountability, and adherence to procedure and state law.
• Assist pharmacist in dispensing medications in a timely and accurate manner. Understand the intricacies of third-party billing, adjudication, and assist the pharmacist or patients in resolving issues in this process.
• Assist with the ordering and delivery process. Understand and can complete orders from wholesaler, including placing order, receiving order, checking in the order, accounting for variance of items ordered and items received, and putting on shelves using First In, First Out method and sound accounting principles.
• Understand unique programs offered and assist with prescription filling. These include Discharge Medication Delivery Service, Meds to Beds, Social Service prescriptions, and other services such as immunizations.
• Successfully receive, order, and dispense offsite business partners' medication requests. Understand the process used for each business (MD Scripts, Packedge, and/or Microsoft Excel Labels).

Perform other duties as assigned.

Education, Credentials, Licenses:

• High School Graduate or equivalent GED
• PTCB or NHA certification
• BOP Registration in the state where work is being performed per state regulations

Specialized Knowledge:

• Critical thinking and problem solving.
• Customer service skills and reflect the ICARE attitude.
• Understanding of the Metric system.
• Typing and computer knowledge including Microsoft Excel.
• Understanding of Metric system and Rx calculations.
• Medical terminology.
• Know brand and generic medication names for the top 100 drugs as well as drug schedule. Must pass written exam with a minimum grade of 80%.

DESIRABLE:

• Inventory management experience.
• Experience working with diverse populations.
• Proficient in multiple languages.
• MTM billing.
• Medicare B billing.
• 340B Purchasing Program knowledge.
• Prescription prior authorization submission experience.
• 3 months retail or specialty pharmacy experience.

FLSA Status:

Non-Exempt

Right Career. Right Here. If you're looking for the right careers in healthcare, the right place to be is at St. Elizabeth. Join us, and you'll take pride in the level of care we offer our community.